Customer Service Assistant

A

Alphabe Insight Inc

Posted 3 months ago

Full Time

Orlando, Florida

In Person

Smart Summary

Responsibilities

The role involves providing professional assistance to clients and visitors while managing inquiries and maintaining accurate records. Additionally, the assistant supports internal departments through scheduling, coordination, and general office administration.

Qualifications

You have strong communication and interpersonal skills, with excellent organizational and multitasking abilities. You possess a professional attitude and a customer-focused mindset, along with basic computer and administrative skills to succeed in this role.

Must Have Skills for ATS

Customer Service

Communication

Interpersonal Skills

Organization

Multitasking

Computer Skills

Administrative Skills

Job Description

Company Description

Skillbridge Academy is dedicated to empowering individuals through education, professional training, and community-focused initiatives. We believe in creating meaningful opportunities that inspire growth, innovation, and long-term success. Our team is driven by collaboration, purpose, and a commitment to making a positive impact through strong partnerships and outreach efforts.

Job Description

Skillbridge Academy is seeking a motivated and detail-oriented Customer Service Assistant to join our growing team in Orlando, FL. The ideal candidate will play a key role in supporting daily client interactions, assisting with administrative tasks, and ensuring a positive customer experience. This position is perfect for someone who enjoys working in a fast-paced environment and values professionalism, teamwork, and communication.

Responsibilities

  • Provide professional assistance to clients and visitors
  • Respond to customer inquiries in a timely and courteous manner
  • Maintain accurate customer records and documentation
  • Assist with scheduling, coordination, and general office support
  • Handle incoming calls, emails, and service requests
  • Support internal departments to ensure smooth daily operations
  • Resolve customer concerns with professionalism and efficiency
  • Maintain a positive and organized work environment

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Professional attitude and customer-focused mindset
  • Ability to work effectively both independently and within a team
  • Attention to detail and problem-solving skills
  • Basic computer and administrative skills
  • Adaptability and willingness to learn new processes

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Professional and supportive work environment
  • Skill development and ongoing training
  • Collaborative team culture
  • Full-time stable position
  • Opportunity to build a long-term career path

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
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