Mathis Home
Mathis Home
Posted 3 months ago
Full Time
Indio, California
In Person
Smart Summary
Responsibilities
Promote and sell merchandise on the showroom floor while managing customer orders and inquiries. Collaborate with warehouse and customer service departments to ensure client needs are met and provide personalized product recommendations.
Qualifications
You have a passion for sales and customer service, with the ability to effectively promote and sell merchandise. You should be adept at understanding customer needs, explaining product features, and building strong customer relationships. Experience in sales is preferred, along with a positive attitude and strong communication skills.
Must Have Skills for ATS
customer relations
sales
Job Description
Pay $50,000-$200,000
EXAMPLES OF WORKED PERFORMED: Sales Associate’s promote and sell merchandise displayed on show room floor; work directly with internal and external customers; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs; explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers; must stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; sales associates may perform “house calls”, traveling to a customer’s home to help design a catalog of products for a customer to review for purchase to fit their home décor; use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management.
EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customer’s needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures;
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.
Work Environment: Indoor climate controlled environment.
Mathis Home
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