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Dealership Parts Counter Associate - Salem Hyundai

Key Auto Group

Posted 3 months ago

Full Time

Salem, New Hampshire

In Person

Smart Summary

Responsibilities

Manage the end-to-end parts sales process, including providing price quotes and communicating with customers and staff. Maintain inventory accuracy through bin checks and coordinate the procurement of out-of-stock parts.

Qualifications

You have a High School Diploma or equivalent and prior auto parts sales experience is preferred. You can effectively communicate with customers and staff, read parts catalogs, and manage parts orders and inventory.

Must Have Skills for ATS

auto parts sales

parts catalog

inventory management

Job Description

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

  • Assist in the parts sales process from start to finish

  • Communicate with staff and customers in a friendly and professional manner

  • Converse effectively/efficiently regarding customer parts status

  • Read and understand the parts catalog when looking up and speaking to specific parts

  • Answer phone calls, and provide price quotes and other information to customers

  • Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate

  • Provide high-level service to both internal and external customers

  • Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock

  • Notify the site manager of out-of-stock parts or shop materials that need immediate attention

  • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary

  • Make sure all internal requests for parts are billed on the service repair order

  • Other duties as assigned

Qualifications

  • High School Diploma or equivalent and prior auto parts sales experience (preferred)

  • Eager to improve in a dynamic work environment

  • Strong interpersonal and time management skills

  • Ability to read/interpret safety and maintenance documents

  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

  • Valid driver's license and clean driving record

Benefits
  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid personal time off and vacation
  • Short/Long Term Disability/Flex/Life
  • Growth opportunities

Key Auto Group

Key Auto Group is leading the automotive industry in New England. We have raised the bar for delivering excellent customer service through an exceptional in-store and online retail experience. Our innovative approach extends to all aspects of our business, from how we care for our customers to the marketing of our products. We strive to ensure that our current and future customers never miss out on what we have to offer and are always satisfied with our service. Key Auto Group is proud to represent new vehicle sales for well-respected brands such as Chevrolet, GMC, Ford, Hyundai and more. All of our locations are able to offer customers affordable quality pre-owned vehicles to match any budget. In addition to vehicle sales, most of our retail locations offer complete after sales support from an experienced team of highly trained technicians. Our state-of-the-art facilities are first class and feature the very latest in automotive repair and diagnostic technology. Wherever you are in the region, we take great pride in providing you with fast, affordable, quality collision and repair services. Key also recently launched a progressive buying team called the “Auto Buying Center of New England” that specializes in direct to vehicle purchases, right from the customer. Rather than doing things the old fashioned way and making the customer come to us, we assembled a team of knowledgeable industry professionals, with years of vehicle buying experience, who will come directly to you (anywhere in New England) and work to provide you with the most attractive purchase price for your car or truck. At Key, no matter which of our locations you visit, we strive to provide you with a pleasant, informative, and professional experience. Our mission is to provide the best opportunities for all customers, employees, communities, and brands we represent. Our commitment is to constantly improve our dealerships and services to satisfy our customer’s wants and needs 100% of the time.
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