Houseperson

Hilton Grand Vacations

Posted 3 months ago

Full Time

Orlando, Florida

In Person

Smart Summary

Responsibilities

The Houseperson supports Room Attendants by ensuring guest rooms meet high standards and delivering extra items to guests. Responsibilities include inspecting furniture and carpets for damage and reporting maintenance deficiencies in public areas.

Qualifications

You are passionate about creating memorable vacation experiences for guests. You possess effective communication skills, attention to detail, and the physical ability to perform cleaning and maintenance tasks in a fast-paced environment.

Job Description

We are excited to invite you to join our amazing team at Las Palmeras. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first.  Las Palmeras is located within walking distance to the Orange County Convention Center and adjacent to Universal's new theme park, Epic Universe, currently in development.  Our newly renovated 290 unit resort offers exciting employment opportunities and growth potential. Our resort has an outstanding opportunity to help our guests have a great time in creating wonderful vacation memories while developing our skills and grow in our career

 Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties!

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits.

Extraordinary People, Exceptional Benefits:

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!

What will I be doing

The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.

  • Make sure that all items delivered to the guest rooms are clean and in working order.
  • Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
  • Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
  • Identify and report preventative or other maintenance issues in public area or guest rooms.

What are we looking for?

To fulfill this role optimally, you'll need to possess the following minimum qualifications and experience:

  • Effective verbal and written communication skills. Ability to communicate well with guests in English.
  • Perform job functions with attention to detail, speed and accuracy
  • Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Hospitality industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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