Primary Responsibilities/Requirements:

• Verify insurance for assigned physical therapy clinics at TOC
• Enter charges for assigned providers/clinics.
• Process primary and secondary insurance claims (including pulling of EOBs for secondary claims)
• Maintain and evaluate daily audit trails and rejections
• Answer billing calls from patients and assist with account resolution
• Process claims, referrals, crossovers and authorizations
• Work AR work lists as assigned for outpatient therapy locations
• Print records requested for proper claims processing
• Ability to master our EPM/EHR computer system
• Ability to utilize software applications to process claims, research statements, and research accounts
• Answer all incoming calls
• Ability to communicate professionally, both oral and written for clear, legible messages
• Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
• Schedule appointments as needed
• Highly motivated with the ability to work under pressure
• Positive, teamwork attitude
• Assist with any other task assigned
• This position will require you to spend extensive amounts of time on the phone with insurance companies
• Work directly with insurance companies
• Update patient’s insurance coverage
• Call patients to reschedule appointments if needed
• Knowledge of data entry and excel a plus

Must also possess:

• Ability to work under pressure and meet deadlines
• Outstanding organizational, verbal and writing skills
• Independent and highly motivated
• Initiative and self-discipline
• Proven positive, "teamwork" attitude in work history

Physical Demands:

• Must be able to use arms, hands, and fingers skillfully
• Constant sitting for long periods of time
• Must be agile and able to work efficiently in space limited areas
• Consistently work at a productive pace
• Must readily adapt to frequent treatment schedule changes

To apply please visit: https://www.visittoc.com/about-us/careers/