Description

Job purpose

The Medical Assistant (MA) assists in examination and treatment of patients under the direction of a physician and/or mid-level provider. Helps patients by providing information, services and assistance.

Duties and responsibilities

• Greets patients, introduces self, and escorts to exam room.
• Verifies patient information, medical history, medications, and confirms purpose of visit.
• Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts (Paper chart or EMR/EHR).
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Prepares treatment rooms for examination of patients.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Completes diagnostic and procedure coding as required/needed.
• Counsels patients by transmitting physician's orders and questions about surgery.
• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Familiar with standard concepts, practices, and procedures within the medical field including basic medical terminology.
• Practices safe habits including but not limited to infection control, lifting procedures, etc.
• Presents a professional image and customer focus.
• Practices teamwork by helping others willingly and communicating in a professional manner
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
• Has regular and predictable attendance.
• Adheres to Advanced Pain Care’s Policies and procedures.
• Performs other duties as assigned.

Requirements

Qualifications

Education: Requires a high school diploma or GED

Experience: One or more years’ experience preferred, neurosurgery experience highly preferred.

Knowledge, Skills and Abilities:

• Clear and precise communication
• Ability to pay close attention to detail
• Effectively manages day by organizing and prioritizing
• Possesses excellent phone and customer service skills and abilities
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology
• Organizational skills and ability to identify, analyze and solve problems
• Works well independently as well as with a team
• Strong written and verbal communication skills
• Interpersonal/human relations skill

Working conditions

Environmental Conditions: Medical Office environment

Physical Conditions:

• Must be able to sit and/or stand for prolonged periods of time
• Must be able to bend, stoop and stretch
• Must be able to lift and move boxes and other items weighing up to 30 pounds.
• Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.