Description

Position Status: Full-Time

Supervisor: Clinic Manager  

What You’ll Do:

• Answers multi-phone lines system with moderate to heavy call volume.
• Checks and responds to voicemail when other team members are in clinic
• Pre-screens/performs initial triage via phone prior to scheduling initial or follow-up appointment
• Send/receive dictation and notify physician of incomplete or missing dictation.
• Verify private or worker’s compensation patient insurance information.
• Responds to missing/rejected ticket list
• Responds to billing, dashboard and/or professional reimbursement department for any patient-related information
• Completes medical forms (i.e., medical records requests, FMLA, short term disability, etc.) for patient related information.
• Daily, pulls schedule and prepares charts for next business day (including film, lab results, or other patient related data) and indicates the purpose of the patient’s visit.
• Obtain and distribute mail.
• Requires predictable and consistent attendance.

Requirements

What You’ll Need:

• High School Diploma or equivalent.
• 1-2 years of experience in a medical environment.
• Computer literate, type 35 wpm, exceptional organizational/prioritizing skills, ability to apply independent judgment, self-starter, planning skills a must.
• Ability to multi-task in a fast-paced work environment.
• Other duties as assigned as necessary and may vary at times, as needed, by your immediate supervisor or as directed by the company.
• Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other equipment. Requires normal range of hearing and eyesight to record, prepare and communicate patient related documents. Normal office environment.
• Other duties as assigned as necessary and may vary at times, as needed, by your immediate supervisor or as directed by the company.

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