Description

JOB SUMMARY: 

Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinical operations. Duties may vary depending upon level of credentialing and education.

RESPONSIBILITIES:

• Escorts patient to exam rooms and assist in determining medical problems.
• Assist patient in patient flow through clinic.
• Assist the Radiology Team
• Prepare exam rooms and instruments for examination and aids physician during treatment and exam.
• Observes, records and reports patient's condition and reaction to drugs and treatments to physician.
• Checks appointment schedule and assists front desk coordinator with physician's patient schedule.
• Responds to and refers incoming phone calls.
• Labels and maintains proper storage for medical supplies in all exam rooms and central medical supply storage area.
• Schedules all surgical procedures with hospitals and/or Ambulatory Surgery Centers (ASC).
• Issues out-patient material. Responsible for ensuring that all surgical patients are given oral and/or written instructions regarding the upcoming procedure and hospital policies and procedures.
• Assists in maintaining and reviewing patient records, and pertinent information.
• Receive and handle all patient telephone calls to completion within a timely manner.

Requirements

EDUCATIONAL REQUIREMENTS: 

• High School Diploma or equivalent
• Current MA Certification

QUALIFICATIONS AND EXPERIENCE:

• Minimum one year experience in the health care industry preferred but not required.
• Strong written and verbal communication skills.
• Ability to multi-task with phones, patients and other responsibilities.
• Excellent computer and typing skills.
• Excellent interpersonal skills and collaboration with the management team.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Excels at operating in a fast pace, community environment.
• Excellent people skills, open to direction and collaborative work style and commitment to get the job done.