Job Title: Jr. AI & Automation Analyst Department: IT Supervisor: AI & Data Solutions Manager FLSA Status: Exempt Location: Miamisburg, Ohio Summary The Jr. AI & Automation Analyst supports the design, development, and maintenance of AI- and automation-driven solutions that improve operational efficiency, data quality, and decision-making across the organization. This role works cross-functionally to analyze business processes, identify automation opportunities, build and test solutions (such as RPA bots, low-code workflows, and AI agents), and monitor workflow performance. The Jr. AI & Automation Analyst collaborates closely with business stakeholders, IT, and data teams to ensure solutions are aligned with business requirements, secure, and scalable. What Success Looks Like (3 Core Outcomes):

Develop process automation and AI-enabled workflows that demonstrably improve employee efficiency.
Facilitate continuous improvement through process mining and data driven decision-making.
Overcome technical and procedural obstacles through creativity, collaboration, and critical thinking.

Essential Duties and Responsibilities

Assist in identifying and documenting business processes that are suitable for automation or AI augmentation through stakeholder interviews, process mapping, and data analysis.
Support the design, configuration, and testing of automation workflows using tools such as RPA platforms (e.g., UiPath, Power Automate, Automation Anywhere) and low-code/no-code tools.
Help develop and maintain AI-enabled features (e.g., classification, routing, NLP, database semantic layer) under the supervision of senior team members.
Participate in requirements gathering sessions and translate business needs into functional and technical specifications for AI and automation solutions.
Build and maintain process documentation, including process maps, solution design documents, test cases, and user guides.
Execute unit, integration, and user acceptance testing (UAT) for new or updated automations, AI prompts and outputs; log defects and assist in troubleshooting and resolution.
Monitor the performance of deployed automations and AI models, track key metrics (e.g., throughput, error rates, exceptions), and escalate issues as needed.
Assist in maintaining automation queues, exception handling procedures, and schedules to ensure stable operations.
Support change management activities, including training end users, preparing communication materials, and providing post-deployment support.
Collaborate with IT and security teams to ensure solutions comply with data privacy, security, and governance standards.
Stay current with emerging AI, automation, and analytics tools and best practices; share insights and recommendations with the team.
Perform other related duties as assigned to support the team’s function and broader business objectives.

Education

Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Business Analytics, or a related field; or equivalent combination of education and relevant experience.
Coursework or certifications in AI, machine learning, data analytics, or process automation preferred (e.g., RPA vendor certifications, Microsoft Power Platform, introductory ML/AI courses).

Skills and Experience

0–2 years of experience in a data, business analysis, automation, or related technical role (internships, co-ops, or academic projects acceptable).
Basic understanding of AI and automation concepts, such as RPA, machine learning, natural language processing, RAG, and workflow automation.
Experience with AI platforms (e.g., ChatGPT, Claude), AI tools, and prompt engineering techniques.
Foundational skills in at least one programming or scripting language (e.g., Python, JavaScript, SQL, or similar).
Exposure to automation or low-code tools (e.g., UiPath, Power Automate, Power Apps, Zapier, n8n, or similar) is strongly preferred.
Experience with data analysis and visualization tools (e.g., Excel, Power BI, Tableau, AWS Quick, or similar) is a plus.
Ability to read and interpret process documentation, business requirements, and technical specifications.
Strong analytical and problem-solving skills with attention to detail and accuracy.
Effective written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Demonstrated ability to work collaboratively in a team environment and manage multiple tasks with supervision.
Familiarity with software development lifecycle (SDLC), agile methodologies, or project management practices is beneficial.

We're United Wheels, the global holding company of beloved outdoor brands Huffy, Niner, Buzz eBikes, Batch Bicycles, and VAAST, that enable our riders and their families to get out and enjoy the world around them. You might recognize our bikes from the millions of riders around the world who use our products every day. Our brands ship more than 5 million bicycles annually to thousands of retail locations in over 50 countries. At United Wheels, we are passionate about building memories that last a lifetime. From bikes, trikes, and scooters, to e-bikes and ride-ons, we design products for every member of the family with a focus on durability, comfort, and fun! Global Reach: You’ll find United Wheels products enjoyed by riders across the globe. We operate in three main regions: Asia Pacific, the Americas, and Europe. United Wheels is a company dedicated to bringing you the best in wheeled goods and outdoor fun. Our global presence fuels our success and ensures our products bring smiles to riders everywhere, thanks to the innovation and passion of our diverse teams located in the US, Mexico, Canada, UK, Europe, and Asia. More Than Just Wheeled Goods: Our vertically integrated global holding company, Covation, specializes in the manufacturing and distribution of wheeled goods and outdoor brands. Covation Holdings Limited is the global holding company of United Wheels along with our manufacturing business, FuturuX, which allows us to service customers end-to-end from the beginning stages of the design through the final production of wheeled goods. The Allite material sciences company completes the list of Covation businesses. Allite stretches the limits of innovation, functionality, and versatility of specialty alloys for the 3C and outdoor industries. Covation products and services impact the lives of millions worldwide every day. Ride with Us! Want to learn more? Visit us at www.unitedwheels.com and join the adventure!

AI & Automation Junior Analyst

AI & Automation Junior Analyst

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