Operator-Call Center

Baptist

Posted 3 months ago

Full Time

Jonesboro, Arkansas

In Person

Smart Summary

Responsibilities

The role involves operating a call center to handle incoming communications. The operator is responsible for managing calls and fulfilling principal accountabilities associated with the position.

Qualifications

You have a high school diploma or equivalent and some experience in a customer-facing role. You are comfortable using basic computer systems and possess strong communication skills to assist customers effectively. This role requires you to handle customer inquiries and provide support, ensuring a positive customer experience.

Job Description

Purpose of Position and Scope of Responsibility

Principal Accountabilities/Responsibilities

Minimum Qualifications

Minimum Education

Minimum Experience

Minimum Licensure, Registration, Certification

Desired Qualifications

Desired Education

Desired Experience

Desired Licensure, Registration, Certification

Baptist

Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
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