Job Summary: The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.

Minimum Requirements:

High school diploma or GED. Word Processing and computer experience.
Previous experience in a healthcare medical clinic setting or customer service.
Knowledge of medical terminology is preferred.
Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

CarolinaEast Medical Center, located in picturesque New Bern, North Carolina, is at the heart of the CarolinaEast Health System. This 350 bed, full service facility houses a full complement of inpatient and outpatient services. In addition to comfortable medical/surgical areas, the medical center has dedicated units for heart care, critical care, intensive care, women's care, pediatric care, orthopedic care, surgical care and cancer care. Since beginning our service to the region in 1963, CarolinaEast Health System has kept pace with the expanding health care needs of our rapidly growing community. Leading edge health care practices have driven our successes over the years. Our visionary medical staff, currently comprised of over 230 board certified physicians keenly in tune with the medical needs of our region, have been a strong force behind our successfully meeting those needs. Our doctors, partnered with our staff of more than 2,000 caring medical professional and support personnel, means our patients will have a team that will work together with the patients good health at the center of their mission. From diagnosis, through treatment, rehabilitation and on to recovery you can trust that CarolinaEast will provide... Care As Special As You Are.

Patient Service Representative, CEP Surgical Specialists

Patient Service Representative, CEP Surgical Specialists

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