Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Inside Sales Rep Position Also Known As:Customer Service Representative (CSR), Visual Communications Specialist (VCS), Sales Associate

Job SummaryFASTSIGNS of East Brunswick is looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.FastSigns in a national franchise leader in designing, producing, and installing signs and other visual communications.Our ideal Inside Sales Rep is a detail oriented, outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-ins, emails, and telephone customers. Responsibilities and Duties

• The Inside Sales Rep sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
• Follows up on new leads and referrals resulting from telephone, marketing, and email activity
• Demonstrates the ability to carry on a business conversation with customers
• Prepares estimates and establishes/maintains estimate follow up procedures
• Communicates with customers on order status and changes in the production schedule
• Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
• Helps as needed with reports, closeout, invoices, and required paperwork
• Identifies and resolves customer satisfaction issues
• Establishes and maintains effective team relationships with all support departments
• Follows all company policies, procedures, and business ethics codes
• Assist in sign production
  
  

Qualifications and Skills

• High school diploma or GED required
• At least 1 year in retail or inside sales with excellent customer service experience
• Experience resolving customer satisfaction issues
• Experience working under pressure with multiple tasks/projects
• Proficient computer and internet skills
• Strong verbal and written communication skills
• Basic math skills
• Strong organizational and time management skills
  
  

Benefits

• Paid Holidays
• Paid TIme Off
• Health Benefits
• 401(k)