Telephone Operator - Full Time

Crown Honda

Posted 3 months ago

Full Time

Pinellas Park, Florida

In Person

Smart Summary

Responsibilities

The operator handles a high volume of incoming calls for multiple automotive franchises. Responsibilities include determining caller needs, transferring calls appropriately, and sending emails.

Qualifications

You have previous switchboard or call center experience, handling a high volume of incoming calls. You possess excellent communication and customer service skills, along with the ability to manage multi-line systems and send emails.

Must Have Skills for ATS

switchboard operation

call center experience

multi-line systems

email

Job Description

If you enjoy BUSY CALL CENTER ACTIVITY but would like to work in a smaller, 'family-like', company setting, we have an immediate opening for a Full-Time Telephone Operator handling a high volume of incoming calls for Crown Automotive Group’s multiple franchises.   *SWITCHBOARD OPERATOR OR CALL CENTER EXPERIENCE IS IMPORTANT FOR THIS POSITION*   Like most call centers, you would be working in a structured environment with responsibilities that include:
  • Answering a large volume of incoming calls
  • Determining where the callers need to be directed
  • Transferring the call appropriately 
  • May include composing and sending emails
The Crown Automotive Group is a family-owned dealership group established in 1969 in St. Petersburg with multiple stores throughout Florida, Tennessee and Ohio. Come join our team and experience “The Better Way to Work”!    Our Benefits Include:
  • Competitive pay 
  • Medical, dental and vision insurance
  • Short- and long-term disability coverage
  • Life insurance
  • Flexible spending accounts
  • 401K w/ company match
  • The stability of an established company 
  • Paid training
  • Opportunity for growth and advancement 
  • Opportunities to serve your community 
  Requirements include:
  • Multi-line experience preferred
  • Polite telephone manner and personality
  • Outstanding communication skills
  • Ability to email, as needed
  • Excellent customer service skills required
  • Ability to pass a pre-employment drug test
  • Must prove eligibility to work in the U.S.
  For a confidential interview, please apply now.  Thank you for your interest in Crown!   EOE/DFWP

Crown Honda

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria