Houseperson - Embassy Suites by Hilton Miami International Airport

Hilton

Posted 3 months ago

Full Time

Brownsville, Florida

In Person

Smart Summary

Responsibilities

Responsible for cleaning and maintaining designated hotel areas including restrooms, public spaces, and meeting rooms. The role also involves responding to guest requests and performing deep cleaning projects to ensure high standards of service.

Qualifications

You have prior experience as a houseperson and possess strong teamwork skills with a positive attitude and a passion for hospitality. You must be able to communicate in English and understand the language. Hotel experience is preferred but not required.

Must Have Skills for ATS

teamwork

hospitality

Job Description

The Embassy Suites by Hilton Miami International Airport is searching for a talented Houseperson to join their team!

The ideal candidate will have prior experience as a houseperson and demonstrate strong teamwork, a positive attitude, a passion for hospitality and will be able to communicate in English and understand the language. Hotel experience is preferred, it is not required.

Shift Pattern: Full Availability is required including weekdays, weekends, and holidays

Pay Rate: $17.00 per hour

What are the benefits of working for Hilton?*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  •        Access to your pay when you need it through DailyPay
  •        Medical Insurance Coverage – for you and your family
  •        Mental Health Resources
  •        Best-in-Class Paid Time Off (PTO)  
  •        Go Hilton travel discount program 
  •        Supportive parental leave
  •        Matching 401(k)
  •        Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  •        Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  •        Career growth and development 
  •        Team Member Resource Groups
  •      Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Houseperson, you will be responsible for cleaning and maintaining designated areas of the hotel, as well as responding to guest requests, all while contributing to the hotel’s ongoing efforts to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms

  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays

  • Greet guests in a friendly manner

  • Report maintenance deficiencies and items in need of repair

  • Stock and maintain supply rooms, as needed

  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed

  • Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton

As the most recognized hospitality brand in the industry, guests around the globe rely on us as a trusted place for their stay. With 600+ hotels located in the world’s most exciting destinations, we are the place where people gather to experience exceptional hospitality, inspiring design, and energizing and often award winning bars and restaurants. We Are Hilton. We Are Hospitality.
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