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Store Manager - Cover

U

Urban Self Storage, Inc.

Posted 3 months ago

Full Time

Seattle, Washington

In Person

Smart Summary

Responsibilities

Manage day-to-day operations of self-storage facilities, including maintaining property cleanliness and safety. Handle customer accounts, conduct tours, and work toward monthly budget and occupancy goals.

Qualifications

You have knowledge of computer functions and mobile applications, including Microsoft Office, Outlook, Gmail, and Google Sheets. You are a flexible and driven leader with excellent communication and problem-solving skills, able to manage day-to-day operations and provide excellent customer service across multiple locations.

Must Have Skills for ATS

Microsoft Office

Outlook

Gmail

Google Sheets

Search Engines

Sales

Job Description

Are you a flexible and driven leader seeking an exciting opportunity? Urban Self Storage is looking for a talented Cover Manager to join our team! This role requires a dynamic individual with a flexible schedule to assist with covering operations across Seattle Area locations.

**This Full Time position will mostly work Thursday through Monday, but also may work other days.
 

Key Responsibilities:

  • Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
  • Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order) 
  • Handle customer accounts including delinquency calls
  • Tour storage spaces and assist customers throughout the rental process
  • Timely email & phone correspondence 
  • Manage daily deposits & cash counts
  • Provide excellent customer service during every customer interaction
  • Work closely with store manager to meet monthly budget, occupancy & rental goals

Requirements:

  • Positive energy with a customer focused attitude & approach
  • Strong attention to detail & problem-solving skills
  • Excellent communication & teamwork abilities
  • Ability to work weekends and/or holidays
  • Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
  • Valid driver's license & reliable transportation
  • Great listening skills & ability to take direction

Preferred Skills:

  • Sales skills
  • Customer service experience

Compensation:

  • $21 to $22 Per Hour
  • Additional Monthly Bonus Compensation

Benefits:

  • Industry leading medical, dental & vision benefits
  • $1,000 employer provided HRA 
  • Paid sick leave & vacations
  • Independent work environment 
  • Mileage reimbursement 
  • Education & training programs
  • Opportunities for growth & development
  • $15,000 employer paid life insurance policy
  • Employer provided branded apparel
  • Supportive work environment
  • Employer provided storage space
     
If you’re ready to thrive in a versatile management role offering exceptional benefits and growth opportunities, apply now to become a Cover Manager with Urban Self Storage! to join our team!

U

Urban Self Storage, Inc.

Urban Self Storage Inc. in Seattle, WA, has been a cornerstone of the community since its establishment in 1987. Founded with a vision to provide reliable and convenient storage solutions in the heart of the city, Urban Self Storage has become synonymous with quality service and a commitment to customer satisfaction. At the core of Urban Self Storage's success is its dedicated team, affectionately referred to as the "Urban Family." Comprised of passionate individuals who believe in the company's mission and values, the Urban Family works tirelessly to ensure that every customer experience is seamless and efficient. Over the years, Urban Self Storage Inc. has grown to become a trusted name in the storage industry. Its commitment to providing secure, accessible, and customer-centric storage options has earned the loyalty of countless residents and businesses in the area. As Urban Self Storage continues to thrive and expand its reach, it remains grounded in the principles of community, integrity, and excellence that have been integral to its growth since the beginning. Welcome to the Urban Experience. We look forward to serving you.
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