RESPONSIBILITIES:

Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments.

HOURS: Full-time, 80 hours a pay period, 7:00am-3:30pm Monday–Friday. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed.

QUALIFICATIONS:

High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.

PHYSICAL REQUIREMENTS:

Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.

Hancock Health is an independent, Indiana-based health system rooted in compassion, innovation, and community connection. Headquartered in Greenfield, we provide whole-person care across East Central Indiana through Hancock Regional Hospital and 30+ locations including wellness centers, immediate care, labs, imaging, primary care, and specialty clinics. From day one, our commitment has been simple and profound: to be a caring community partner. That promise drives every act of healing, every new service, and every patient experience. From advanced oncology at the nationally accredited Sue Ann Wortman Cancer Center to our trusted collaboration with the Mayo Clinic Care Network and pediatric partnerships through Peyton Manning Children’s Hospital, our care is backed by top providers, technology, and an environment built around kindness. Our Mission: To be a caring community partner by healing, improving health and well-being, alleviating suffering, and delivering acts of kindness, one person at a time. Our Vision: To be nationally recognized for kindness in delivering excellent patient care, efficient operations, proven technology, a positive workplace, and outstanding community service. Our Values: Exceptional • Honorable • Devoted • Reliable • Kind Our network includes: – Gateway Hancock Health: Walk-in services including imaging, labs, and immediate care – Hancock Health Connection Center: Support services, family medicine, EBC, and occupational health – Sue Ann Wortman Cancer Center: Nationally accredited oncology care backed by our collaboration with the Mayo Clinic Care Network – HCX: Our commitment to kindness in every interaction – Well-Being at Work: A wellness program for local employers – Hancock Health Foundation: Funding support for patients and community impact We offer accessible, affordable care that feels personal and purposeful. Learn more: www.hancockhealth.org #HealthPossible #HancockHealth #BuiltAroundYou #WholePersonCare #MayoClinicNetwork

Clinic Scheduling/Registration

Clinic Scheduling/Registration

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