What can Russell Cellular do for you?

Our Wireless Sales Specialists earn an average of $18 per hour with the opportunity to earn more through uncapped commissions. Our Wireless Sales Specialists are guaranteed full time at a minimum of 35 hours per week. The pay for this position will include a base rate of $13.00 per hour with uncapped earning potential through commissions.

Full-Time Benefits Include:

• Unlimited commissions
• Same day pay options
• Health, dental, vision, life, and supplemental insurances
• Paid time off
• Employer matched 401K after 1 year
• Employee assistance programs
• Employee referral program
• Verizon discounts, sales contests, and incentives
• Opportunity for growth and advancement
• Community involvement opportunities
• Amazing company culture

Who is Russell Cellular?

• Founded in 1993, Russell Cellular has been in business for over 30 years. We are a Verizon Authorized Retailer that is part of Verizon’s Major Program. From very humble beginnings, we have grown to become a nationwide leader in the wireless industry. We have achieved many accomplishments, including being named #1 in the Dynamic Dozen’s fastest growing companies by the Springfield Business Journal in 2004, 2010, and 2020, and being recognized ten times in the Inc. 5000, including being inducted into the Inc. Hall of Fame.
• Russell Cellular employs around 2,600 people in 750+ locations across 43 states. We foster a coaching culture to help our team members grow and provide the best wireless experience to every customer every time.

What will you do at Russell Cellular?

You will practice Russell Cellular’s core values of Integrity, Expertise, Initiative, and Service by getting to know your customers and discovering their needs. You will provide your community with individualized customer service and work with a team to live out our brand foundation of providing care to every person. If you are self-motivated and looking for an opportunity of growth, consider Russell Cellular today.

As a full-time Wireless Sales Representative, here are the duties and responsibilities you can expect in the day to day: 

• Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services by attending and completing all required trainings and meetings
• Provide award winning customer service to every customer every time while you facilitate the retail sale of cell phones, tablets, watches, devices, and wireless services
• Conduct calls to our customers who seek to learn more about our wireless devices and services
• Handle the daily store operations such as opening and closing, inventory control, cash management, and various office/administration duties
• Monitor action plans developed by the store manager for the accomplishment of daily/monthly sales goals

Job Requirements:

• Strong interpersonal, verbal, and communication skills
• The ability to build relationships and adapt to a diverse customer base
• Motivation and an inner drive to learn, grow, and excel
• A knack for technology and the ability to learn wireless quickly
• The ability to work nights, weekends, and holidays as needed
• The ability to lift 50+ lbs

Training Requirements:

Russell Cellular provides a paid 3-week training program that utilizes computer-based training, webinars, job shadowing, and hands on experience. All new hires will attend webinars with team members from Russell Cellular’s dedicated training department. Consistent attendance during the training program will ensure that you are truly set up for success.

During the three week training program, your schedule will be Monday-Friday. For the first week of training, you will need to be in store for the opening shift, which starts at 8:30am. You will have a set schedule by the second and third week, with training starting no later than 11:00am.

What happens after you apply?

Your application will be reviewed. If you are selected, a recruiter or the hiring manager will reach out to you to give you more information about the role, ask a few questions to gather additional information, and answer any questions you may have.

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.