Veterinary Receptionist

Hunter Veterinary Clinic

Posted 8 months ago

Full Time

Spokane, Washington

In Person

Smart Summary

Responsibilities

Serve as the first point of contact by greeting clients, managing multi-line phones, and scheduling appointments. Handle payments, maintain patient records, and provide supportive communication during urgent or emotional situations.

Qualifications

You are the first point of contact for clients and pets, requiring warmth, professionalism, and empathy. You will handle multi-line phones, schedule appointments, manage client communication, and process payments accurately. Strong computer skills and the ability to remain calm in fast-paced or emotional situations are essential.

Must Have Skills for ATS

multi-line phone systems

appointment scheduling

patient records management

payment processing

computer systems

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
You’re not “just answering phones.”
You’re the first voice. The calm in the chaos. The face families trust.

At Hunter Veterinary Clinic, our receptionists are the heartbeat of the hospital. If you love people, care deeply about animals, and can keep your cool when things get busy (or emotional), we’d love to meet you.

✨ What You’ll Do

You’ll be the first point of contact for our clients — and that role matters.

  • Greet clients and pets with warmth, professionalism, and empathy

  • Answer multi-line phones clearly and confidently

  • Schedule appointments and prepare patient records

  • Communicate clearly with clients and co-workers

  • Explain hospital policies, routine services, and pricing in a positive, supportive way

  • Handle payments accurately and maintain client financial records

  • Keep the front desk organized, welcoming, and running smoothly

  • Stay calm and supportive during urgent or emotional situations

  • Help turn first-time callers into long-term clients through genuine connection

🧠 Who You Are

We can train skills — we can’t train heart.

You might be perfect for this role if you:

  • Genuinely enjoy working with people (even when they’re stressed or worried)

  • Care deeply about animals of all kinds — dogs, cats, birds, reptiles, and small mammals

  • Communicate clearly, kindly, and professionally

  • Stay composed and efficient in fast-paced or emotional situations

  • Enjoy working as part of a close, supportive team

  • Are comfortable using computers and learning new systems

  • Take pride in being reliable, organized, and detail-oriented

Veterinary or receptionist experience is helpful but not required — we’re happy to train the right person.

💼 Position Details

  • Pay: $17.13 – $22.00 per hour (based on experience)

  • Schedule: Busy, team-based clinic environment

  • Physical Requirements: Sitting and standing for extended periods; lifting up to 40 lbs

  • Environment: You’ll be around animals, medical equipment, and the realities of veterinary medicine

Benefits are outlined separately in our employee manual.

❤️ Why You’ll Love Working Here

  • A team that supports one another — no drama, no egos

  • Meaningful work that truly helps pets and the people who love them

  • A clinic that values professionalism and compassion

  • A role where your presence genuinely makes a difference every day

📩 Ready to Apply?

If this sounds like you, we’d love to hear from you.
 Apply today and tell us why you’d be a great fit for our front desk team.

Hunter Veterinary Clinic

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