Clinic Care Coordinator

Cottage Health

Posted 3 months ago

Full Time

Santa Barbara, California

In Person

Smart Summary

Responsibilities

The Clinic Care Coordinator manages administrative tasks for the cardiovascular services program, including patient scheduling, registration, and payment processing. They are also responsible for transcribing referrals into the EMR system and coordinating the referral process to ensure continuity of care.

Qualifications

You have at least six months of clerical experience, with a preference for one year in a medical environment performing referrals and authorizations. You possess basic MS Word skills and a typing speed of at least 35 WPM, and bilingual skills (English/Spanish) are required for certain clinics.

Must Have Skills for ATS

MS Word

Bilingual (English/Spanish)

EMR

Job Description

Santa Barbara Cottage Hospital seeks a Clinic Care Coordinator for their CMG Cardiovascular Services Program responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include:

  • Transcribe patient referrals into the EMR system and index accompanying paperwork. 
  • Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently. 

Technical Requirements:

  • Minimum: Basic MS Word & min. 35 wpm typing speed. Bilingual skills (English/Spanish) required for Peds OP Clinic.

Years of Related Work Experience:

  • Minimum: Six months clerical experience.
  • Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices.  We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.  Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.
If you're already a Cottage Health employee, please apply on this link only.

Cottage Health

Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Children’s Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities. Core Values Excellence — What we do Integrity — How we do it Compassion — Why we do it
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