Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

Job Description:

KEY ACCOUNTABILITIES:

• Schedules requests for surgeries and procedures to accommodate appropriate parties.

• Demonstrates service skills to provide an exceptional customer service experience.

• Proactively problem solves access to meet stakeholder needs and optimize resource utilization.

• Performs administrative tasks related to the surgery/procedure to ensure timely delivery of care, including obtaining or verifying prior authorization or performing patient registration.

• Addresses patterns of access concern and escalates to appropriate leader or group.

QUALIFICATIONS:

• High School diploma or GED preferred

• Must be 18 years of age

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Infrequent exposure to sharp objects and instruments

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

• Occasional contact with aggressive and or combative patients

• Use of computers throughout the work day

• Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

• Normally works in climate controlled office environment

• Frequent sitting with movement throughout office space

Scheduled Weekly Hours:

Scheduled FTE:

Location:

Overtime Exempt:

Worker Shift Details: