Intake Behavioral Healthcare Specialist / Mental Health Tech (FT-NOC)

A

Aurora Behavioral Charter Oak

Posted 3 months ago

Full Time

Covina, California

In Person

Smart Summary

Responsibilities

Provide direct patient care to individuals with emotional or psychiatric disorders and manage intake communications. Responsibilities include routing phone calls, transporting patients, and performing administrative tasks to support the department.

Qualifications

You have a high school degree or equivalent and experience in a hospital or psychiatric setting. You possess excellent customer service and telephone etiquette skills, and familiarity with medical and psychological terminology is preferred. You are able to maintain confidential information and professional boundaries.

Must Have Skills for ATS

BLS for healthcare provider

Therapeutic Options (TOT)

Job Description

We have opening for a Behavioral Health Technician / Behavioral Health Specialist in our Needs Assessment Department.

Weekend availability a must!

NOC Shift | Full-time | 8-hr shifts

Pay range: $21 - $23/hour

What We Do:

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors.

What You’ll Do:

Our Behavioral Health Specialists make a difference in the lives of our patients. Our dedicated professionals work tirelessly to create an environment that fosters healing, growth, and long-term wellness. This position provides direct patient care to patients with emotional or psychiatric disorders, field phone calls and routes calls as necessary, accompany and transport patients as assigned, provide clerical and administrative assignment to support patient care, the department and other duties as assigned.  You will learn about the world of behavioral health and develop a lasting career in healthcare.

Join us in making a meaningful impact in the lives of those we serve!

Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

EEOC Employer. Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

We participate in the E-Verify program. Follow the link for additional information. http://www.uscis.gov/e-verify

Education & Experience:

· High school degree, GED or equivalent required

· Hospital and/or psych experience

· Telephone etiquette and customer service skills by phone and face-to-face

· Familiarity with medical and psychological terminology preferred

· Basic knowledge of human behavior or principles of psychology useful

· Hospital and/or psych experience preferred

· Ability to maintain confidential information

· Ability to maintain professional boundaries and willingness to seek supervision in this regard

· Current BLS for healthcare provider card upon hire

· Therapeutic Options™ (TOT) to be obtained prior to providing direct patient care without a preceptor

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

A

Aurora Behavioral Charter Oak

Bakersfield Behavioral Healthcare Hospital is a dedicated acute psychiatric facility located in Bakersfield, CA. We provide specialized care for adolescents ages 13 through 17 and adults 18 and over faced with mental health, behavioral health or substance use challenges. Our range of programs and services are designed to meet the unique needs of each patient, ensuring comprehensive and personalized treatment.
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