Gift Shop Sales Associate

Pyramid Global Hospitality

Posted 3 months ago

Full Time

Stevenson, Washington

In Person

Smart Summary

Responsibilities

Greet and assist customers with purchases while providing information about resort facilities and local attractions. Manage gift shop operations including cash transactions, inventory tracking, and the preparation of guest amenities.

Qualifications

You have a minimum of six months of job-related experience and the ability to obtain a Food Handler Card and a MAST Alcohol Serving Permit. You are expected to greet customers warmly, assist with purchases, handle transactions accurately, and maintain the appearance and stock of the gift shop.

Must Have Skills for ATS

Food Handler Card

MAST Alcohol Serving Permit

Point-of-Sale (POS) system

Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

#PGH-SKL

What you will have an opportunity to do:

  • Greet customers in a friendly, helpful, and professional manner

  • Assist customers with purchases and suggest complementary items

  • Provide accurate directions and information about resort facilities and amenities

  • Demonstrate knowledge of local Columbia River Gorge area activities and dining options

  • Open and close the gift shop following established procedures

  • Check daily communication logs and enter new information accurately

  • Answer incoming calls and process guest order requests efficiently

  • Handle cash transactions, maintain a cash bank, and perform drops and change requests

  • Process credit card, room charge, and gift card transactions with proper authorization

  • Accurately record purchases in the point-of-sale (POS) system

  • Monitor stock levels and list items on the reorder board as needed

  • Receive, price, and record merchandise per inventory and order guidelines

  • Track and maintain accurate counts of backstock items brought to the sales floor

  • Participate in quarterly inventory counts

  • Clean, reset, and restock displays to maintain a visually appealing sales floor

  • Assist in guest-facing classes and workshops as needed

  • Assemble gift baskets and in-room amenities per daily orders and preparation guidelines

  • Coordinate with other departments to prepare in-room collateral and maintain par levels

  • Deliver amenities and special orders to guest rooms across the resort property

What are we looking for?

  • Minimum of six months job-related experience.

  • Ability to obtain a Food Handler Card

  • Ability to obtain a MAST Alcohol Serving Permit

Compensation:

$17.13

-

$17.13

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria