Rental Counter Supervisor

B

Budget Rent A Car of Utah

Posted 3 months ago

Full Time

Elko, Nevada

In Person

Smart Summary

Responsibilities

The supervisor manages rental contracts, handles customer inquiries, and promotes insurance coverages and upgrades. Additionally, they are responsible for vehicle preparation, cleaning, and general office administration.

Qualifications

You have a high school diploma or equivalent and at least one year of customer service experience, preferably in retail, sales, or the travel industry. You are proficient with general office equipment and possess professional communication and problem-resolution skills. A valid driver's license with a clean record is also required.

Must Have Skills for ATS

customer service

sales

rental contracts

office equipment

communication skills

problem resolution

Job Description

Description

 Avis Budget Elko is currently hiring for a supervisor counter agent to work both mornings and 1 hr. in the evenings. This position duties include but is not limited to: 

  • Operate  the computer counter agent control system in all relevant areas efficiently
  • Open  and close rental contracts accurately, contract modification, print and  update manifest etc.
  • Clean  vehicles (washing, vacuuming, etc.) and prepare for rental
  • Occasionally  help shuttle rental vehicles to and from other locations
  • Address  customer inquiries, such as, explanation of charges, vehicle damages,  directions, etc.
  • Promote  and sell coverages and upgrades (additional insurance, GPS, upgrade in  rental type, etc.)
  • Perform  general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
  • Support  a team environment by assisting other agents and/or other areas when  needed

We provide great benefits and compensations:

  • Medical, Dental, Vision & 401(k) for full time employees.
  • Full  training to learn the business and better your career.

Requirements

  • High School Diploma or equivalent
  • 1 year of customer service experience  (retail, sales, or travel industry preferred)
  • Professional communication skills and  problem resolution experience
  • Proficient in general office equipment  i.e. fax machines, calculators, photocopiers, etc.
  • Must have a valid driver’s license with no  more than two moving violations and/or at fault accidents in the past 3  years.
  • Must be able to pass a drug and background  check
  • Must work weekends

B

Budget Rent A Car of Utah

K&T Inc. dba Budget Car and Truck Rental of Utah is an Independent Licensee System of Budget Rent A Car System, Inc., one of the world's best-known car rental brands. Budget carries a line of fuel-efficient vehicles, sedans, luxury cars, convertibles, SUV’s, minivans, passenger vans, cargo vans, and moving trucks. Whether you need a rental car for business or pleasure, Budget of Utah will have the rental car for you and your budget. Budget also has competitive pricing for corporate accounts.
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