Material Handling Service Coordinator

ACT

Posted 3 months ago

Full Time

Winston-Salem, North Carolina

In Person

Smart Summary

Responsibilities

The Service Coordinator supports technicians and the admin team by managing the full service process from opening work orders to invoicing. They are also responsible for providing quotes, generating POs, and dispatching technicians to customer sites.

Qualifications

You will be responsible for supporting technicians and the Service Admin team by providing quotes for service repairs, managing the full service process from work order opening to invoicing, and generating purchase orders. You should have experience in administrative support and a strong ability to provide excellent customer service.

Must Have Skills for ATS

Service Quotes

Work Order Management

Invoicing

Purchase Order Generation

Dispatching

Job Description

Description

 Come join our team and help us continue to be the number one service provider for equipment repairs! Our Winston Salem, NC branch is looking to add to its team and needs an administrative role of Service Coordinator. This role supports our technicians and the Service Admin team with the following:

  • Provide quotes for service repairs
  • Complete full-service process including opening the work order, monitoring WIP, invoicing, and closing work orders
  • Generate POs
  • Assist with dispatching technicians to customer sites
  • Provide a high level of customer service

ACT

ACT delivers award-winning customer satisfaction with experience based solutions. We offer our customers innovative solutions for a variety of material handling equipment, including forklifts, dock equipment, rack storage, conveyer systems, work tables, forklift attachments, warehouse products and safety supplies. We solve problems through providing equipment and services with 24/7 service. With quality customer service, ACT develops customers for a lifetime.
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