ADMISSIONS COORDINATOR

Unhooked Recovery

Posted 3 months ago

Full Time

Mesa, Arizona

In Person

Smart Summary

Responsibilities

The Admissions Coordinator manages the intake process for behavioral health and substance abuse programs, including coordinating referrals and verifying insurance. They act as a primary point of contact for clients, families, and clinical teams while maintaining strict confidentiality standards.

Qualifications

You have a high school diploma or GED and are comfortable speaking with clients, families, and providers over the phone. Experience in behavioral health, substance abuse treatment, or healthcare is preferred, along with knowledge of Microsoft Office and electronic documentation systems.

Must Have Skills for ATS

AHCCCS

EHR

HIPAA

42 CFR

Microsoft Office

CPR/First Aid

TB test

Job Description

Description

Admissions Coordinator – Unhooked Recovery

Unhooked Recovery is seeking a compassionate and organized Admissions Coordinator to help guide clients and families through the admissions process for our behavioral health and substance abuse treatment programs.

Responsibilities

  • Coordinate admissions and referrals for inpatient and outpatient programs
  • Verify insurance/AHCCCS eligibility
  • Schedule assessments and maintain accurate documentation in EHR
  • Communicate with clinical teams, families, and referral sources
  • Maintain HIPAA and 42 CFR confidentiality standards
  • Provide excellent customer service and support during the admissions process

Qualifications

  • Strong communication and organizational skills
  • Comfortable speaking with clients, families, and providers over the phone
  • Experience in behavioral health, substance abuse treatment, or healthcare preferred
  • Knowledge of Microsoft Office and electronic documentation systems
  • High School Diploma or GED required
  • Bilingual candidates encouraged to apply

What We’re Looking For

We’re looking for someone who is compassionate, professional, detail-oriented, and able to remain calm in fast-paced situations. This role is ideal for someone passionate about helping individuals begin their recovery journey.

Requirements:

  • Must possess or be eligible to obtain a Level 1 Fingerprint Clearance Card
  • CPR/First Aid certification required (or ability to obtain)
  • Negative TB test required

Unhooked Recovery is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Unhooked Recovery

Unhooked Recovery provides Detox, Residential, Intensive Outpatient, And Outpatient treatment for alcohol and substance abuse disorders, behavioral health disorders, trauma, and family issues. We are located in Mesa, AZ. Our mission is to treat addiction and co-occurring disorders through best practices in substance abuse counseling, EMDR, Trauma Therapy,Case-management, and Family Therapy. Our purpose is to motivate, guide, and support individuals who are ready to start their journey to lifelong sobriety and mental health wellness. Our programs are designed to motivate, create change, encourage self-growth and prepare the individual with tools for a lifetime of sobriety. Our programs provide a comprehensive assessment to assist in developing an individualized treatment plan that will guide the individual by identifying personal strengths, coping skills, cultural awareness, community support, and family unification while encouraging discharge planning and self awareness. Program Treatment Includes: Addiction Professionals Master’s Level and State Licensed Clinicians Case managers Behavioral Health Technicians Treatment for Co-occurring Disorders Individual and Group Therapy Relapse Prevention Staff experienced in trauma Cognitive Behavioral Therapy Classes on Life Enrichment Skills Addiction Recovery Nutrition and Education On-site Fitness Program (including Yoga & Meditation) On-site 12 step meetings Discharge Planning with Life Skills action Plan Unhooked Recovery is a recipient of the Substance Abuse Block Grant (SABG) and Mental Health Block Grant (MHBG) allowing us to provide services to individuals who are uninsured or underinsured who qualify.
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