Patient Care Coordinator

O

Oceanside Therapy Group, Inc.

Posted 3 months ago

Full Time

Oceanside, California

In Person

Smart Summary

Responsibilities

Manage inbound calls, schedule patient appointments, and coordinate setup times between families and therapists. Handle administrative duties including insurance eligibility verification, payment collection, and general office organization.

Qualifications

You have 1-2 years of experience in a clinical setting, scheduling, and customer service, with strong data entry and organizational skills. You are proficient in Microsoft Office (Excel and Word) and can thrive in a fast-paced environment while effectively communicating with medical staff, patients, and insurance personnel.

Must Have Skills for ATS

Scheduling

Data entry

Microsoft Office

Excel

Word

Insurance eligibility verification

Medical billing

Job Description

Description

Benefits:

· Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm.

· Paid time off (PTO)

· Paid sick leave (PSL)

· Holiday pay

· Health, dental and vision insurance

· 401k with company match

· CEU reimbursement

· Opportunities for advancement

· Amazing and fun working environment

· Pay rate starting at $17 per hour

If you meet the requirements, please submit resume and application with your pay range to be considered for the position.

Benefits available after a 90 days of employment.

Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient Care Coordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you!

The ideal candidate will be a team player able to work well in an office environment, and to be customer service oriented. Someone with excellent telephone skills, able to multi-task, and handle high volume of phone lines. Ideal candidate must accurately take messages, and book appointments. Strong customer service skills, and attention to detail are highly desirable.

Duties include but are not limited to:

  • Answer inbound calls in a timely manner and provide information to callers.
  • Accurately take massages and communicate messages promptly.
  • Friendly welcome and help visitors.
  • Schedule appointments in efficient and timely manner.
  • Ensures quality and accuracy of schedule.
  • Coordinates set up times with families and therapists.
  • Verifies patient's insurance eligibility and collects payments.
  • Organizes and prioritizes work assignments.
  • Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents.

Job Type: Full-time

Medical Specialty: Pediatrics

Ability to Commute: Oceanside, CA 92058 (Required)

Work Location: In person

Requirements

 Requirements:

  • Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
  • Strong data entry skills with attention to detail and accuracy.
  • Enjoy working in a fast-paced environment.
  • 1-2 years of previous experience working in a clinical setting.
  • 1-2 years of previous experience with scheduling.
  • 1-2 years of previous customer service experience.
  • Ability to discuss billing with medical staff, patients, and insurance personnel.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft Office, specifically Excel and Word.

O

Oceanside Therapy Group, Inc.

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