Full-Time Keyholder - BOSS Store, Roosevelt Field Mall

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HUGO BOSS Retail, Inc.

Posted 4 months ago

Internship

Village of Garden City, New York

In Person

Smart Summary

Responsibilities

Deliver an exceptional shopping experience by achieving sales goals and maintaining high standards of customer service. Manage store operations, including opening procedures, merchandise presentation, and client book maintenance.

Qualifications

You have 1-2 years of specialty retail management experience and a strong business acumen. You are expected to demonstrate excellent customer service, communication, and leadership skills, with a focus on achieving sales goals and maintaining brand standards.

Must Have Skills for ATS

Sales goal achievement

Client book management

Customer profiling

Sales techniques

Merchandising

Product knowledge

Customer service standards

Return/exchange policies

Opening Store Operations

Job Description

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.

What you can expect:

  • Sales goal achievement.
  • Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
  • Demonstrate knowledge of how and when to close a sale.
  • Demonstrate a positive attitude toward customers and coworkers.
  • Understand floor presence: Greeting, friendly posture, poise, image projection.
  • Know and understand basic communication skills.
  • Actively maintain a client book profile book.
  • Be aware of annual, monthly, and daily sales goals.
  • Demonstrate a general knowledge of alteration procedures.
  • Create a lasting, positive impression on customers.
  • Maintain professional standards with customers, peers, and management.
  • Follow through in all areas of commitments made to customers.
  • Maintain up-to-date knowledge of customer service standards.
  • Provide an “over and above” level of customer service.
  • Be proactive in idea generation of how to better serve customers.
  • Inform customers of up-coming events.
  • Understand and communicate return/exchange policies.
  • Assist with re-merchandising as needed.
  • Back stock maintenance.
  • Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
  • Professional Dress attire (Uniform will be provided soon)
  • Maintain high standards in personal grooming.
  • Participate in product knowledge seminars.
  • Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer   Educate and inform the customer about various products and lifestyles of Hugo Boss.
  • Opening Store Operations

Your profile:

  • BS College Degree preferred or equivalent experience
  • 1 - 2 years of Specialty Retail Management experience
  • Excellent organizational, analytical, and leadership skills
  • Demonstrated strong customer service and communication
  • Independent, self-motivated, detail-oriented, entrepreneurial
  • Strong business acumen and interpersonal skills

Your benefits:

  • Base Pay + Commission
  • Earned Vacation and Sick time 
  • Excellent Health Care, Dental, Vision
  • 401K 
  • Generous Employee discount 

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation. <

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HUGO BOSS Retail, Inc.

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5 TOUCHDOWN” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5 TOUCHDOWN”. In this context, our HUGO BOSS values — entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit — play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5 TOUCHDOWN”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.
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