Client Relations Assistant – Entry Level

GEM

Posted 3 months ago

Full Time

Virginia Beach, Virginia

In Person

Smart Summary

Responsibilities

The role involves maintaining positive relationships with nonprofit partners and community members while supporting outreach and fundraising initiatives. The assistant will coordinate communications between internal teams and clients to ensure satisfaction and improve community visibility.

Qualifications

You have a Bachelor's degree in Communications, Business, Marketing, Public Relations, or a related field, along with previous experience in client relations, customer service, communications, marketing, or event support. You possess strong communication, interpersonal, organizational, and multitasking abilities, enabling you to excel in a fast-paced environment.

Must Have Skills for ATS

Communications

Business

Marketing

Public Relations

Client Relations

Customer Service

Event Support

Event Coordination

Outreach Strategy

Fundraising

Job Description

We are seeking a motivated and personable Entry-Level Client Relations Assistant to join our growing team supporting nonprofit organizations and community outreach initiatives. This role is ideal for individuals interested in developing a career in client relations, communications, customer engagement, public relations, and nonprofit support.

As a Client Relations Assistant, you will help maintain positive relationships with nonprofit partners, community members, and event participants while supporting outreach campaigns, fundraising initiatives, and promotional events. This position offers valuable hands-on experience in relationship management, communication strategy, and community engagement.

Responsibilities

  • Assist with managing and maintaining positive relationships with nonprofit clients and community partners
  • Support outreach campaigns, fundraising events, and public engagement initiatives
  • Serve as a professional point of contact for client and community communications
  • Coordinate communication between internal teams, clients, and event participants
  • Help ensure client satisfaction through consistent follow-up and support
  • Assist with organizing promotional events, community programs, and awareness campaigns
  • Contribute creative ideas to improve engagement, visibility, and community participation
  • Monitor campaign performance and provide feedback and recommendations

Qualifications

  • Bachelor's degree in Communications, Business, Marketing, Public Relations, or a related field preferred
  • Previous experience in client relations, customer service, communications, marketing, or event support preferred
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Positive, professional, and team-oriented attitude
  • Ability to work effectively in a fast-paced environment
  • Detail-oriented with strong problem-solving skills

Ideal Candidate

The ideal candidate is energetic, relationship-focused, and passionate about helping organizations strengthen community connections. You enjoy working directly with people, building professional relationships, and contributing to meaningful campaigns and events.

This entry-level opportunity provides professional development in client relations, nonprofit communications, customer engagement, event coordination, and outreach strategy, with strong potential for career advancement.

Apply today to begin your career in client relations while supporting impactful nonprofit and community-based initiatives.

GEM

GEM is a global collaborative effort with the aim to provide organisations and people with tools and resources for transparent assessment of earthquake risk anywhere in the world. By pooling data, knowledge and people, GEM acts as an international forum for collaboration and exchange, and leverages the knowledge of leading experts for the benefit of society. The non-profit and independent GEM Foundation drives the effort. The Foundation is situated in the historical city of Pavia in Italy, but collaborators both of the foundation and the effort in general work across the globe.
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