Description

Beltway Companies is searching for a Full-Time Service Advisor to join our team in the Baltimore area!

Pay Range of $50,000 - $70,000 per year based on experience

Benefits:

- Health, Dental and Vision Insurance offered after 60 days employment

- Company Match 401k after 6 months employment

- Immediate PTO Benefits

- Paid Certifications

- Supplied uniforms and PPE equipment

Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisor's also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!

POSITION OVERVIEW:

Greet customers promptly, gather vehicle and customer info for repairs and invoicing
Accurately document vehicle issues, concerns, and maintenance needs
Confirm payment methods, purchase orders, and estimates at write-up
Build customer relationships through updates on vehicle status and work explanations
Understand and communicate manufacturer warranty guidelines and policies
Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly

Requirements

Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level
A valid driver's license is required for this position
High degree of product and technical knowledge of service maintenance
Team player with a strong sense of commitment to the customer
Self-motivated with exceptional organizational, written, and verbal communication skills

SCHEDULE:

Full-time
8-hour shift
Day shift
Monday to Friday
In Person

Beltway Companies is the leading provider of transportation services in the Mid-Atlantic. As a locally owned business, our strategic advantage includes our highly trained employees, state-of-the-art facilities, and dynamic relationships. We are dedicated to creating mutually profitable and innovative transportation solutions through pro-active communication and collaboration with our customers, employees, and vendors. We strive to provide top-quality service with integrity in the spirit of the Beltway family. We are the largest International® Truck dealer in Maryland and your source for new and used medium duty, heavy duty and severe service International® Trucks and all-makes parts and service. Commercial truck lease and rental are provided by Idealease of Baltimore and we sell Diamond Renewed used trucks at our Used Truck Center in Baltimore. We also represent Kalmar's line of yard trucks, yard spotters and spotter trailers and Jerr-Dan towing and recovery vehicles. Central Maryland International is home to the most modern body and paint facility in the area along with our Jerr-Dan body installation and service shop With locations in Annapolis, Baltimore, Cumberland, Elkton, Frederick, and Hagerstown, you are never more than 30 minutes from quality service. Beltway Companies was honored as the American Truck Dealer of the Year for 2010.

Service Advisor

Service Advisor

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