BDC Service Specialist

J

Jim Hudson Chevrolet

Posted 3 months ago

Full Time

Columbia, South Carolina

In Person

Smart Summary

Responsibilities

Respond to internet and telephone inquiries to secure sales appointments and maximize profit potential. Manage high volumes of email correspondence and execute proactive marketing campaigns from the company database.

Qualifications

You have experience in customer service or call centers, and you are a self-motivated and energetic individual with excellent communication skills. You are comfortable working on the phone and computer all day, responding to inquiries immediately, and driving maximum profit potential for the dealership.

Must Have Skills for ATS

Salesforce

Job Description

Description

Jim Hudson Chevy is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind-set. We value our employees and invest in their success.

Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.

We offer:

  • Pay based on experience, plus bonuses!
  • Training
  • Medical, Dental and Vision Insurance
  • $25K employer paid life insurance
  • Disability Insurance
  • 401(k) retirement plan with employer match
  • Employee Assistance Program
  • Employee Assistance Fund
  • Flexible Scheduling
  • Corporate Chaplain
  • Paid Vacation and Personal Leave
  • Paid Holidays
  • Career advancement opportunities
  • A positive and professional work environment

Responsibilities - BDC Service Specialist:

  • Respond to Internet and telephone customers’ inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales
  • Field incoming phone calls generated from internet and traditional advertising
  • Secure and set sales appointments
  • Execute pro-active marketing campaigns from the company database
  • Direct customers to product information resources, including those available on the Internet
  • Will be on the phone and computer all day
  • Will be responsible for all inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently and responding to inquiries immediately

Requirements

Qualifications/Requirements - BDC Service Specialist:

  • Automotive experience preferred, but we will train
  • Experience in call centers or customer service is a huge plus!
  • Must be self-motivated and energetic
  • Excellent communication skills
  • Valid in-state driver's license and acceptable driving record
  • Resume must be uploaded for immediate consideration
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

J

Jim Hudson Chevrolet

Jim Hudson Automotive Group is proud to sell and represent seven of the industry's top brands -- Ford, Toyota, Lexus, Audi, Cadillac, Buick and GMC. Our goal is to find the vehicle that's right for you and your budget, to make the car buying experience more streamlined and enjoyable, and to assist long after the sale with high-quality service departments and certified personnel. That commitment to quality doesn't stop with new vehicles, though. We also carry a vast selection of used and certified pre-owned vehicles of all makes and models. Each of these vehicles is inspected and reconditioned with care, so you can feel confident when you shop hundreds of used cars and trucks on one of our lots or online. Our finance departments offer competitive rates, and we are happy to help in situations with bad credit or first ownership. Are you a military veteran, on active duty, or family of active military? We honor and support our military in every possible way, and we readily offer discounts to our military customers at every Jim Hudson dealership. We thank you for choosing Jim Hudson Automotive Group, and we hope to see you soon for a chance to show what makes our dealerships different. Experience it once, and you'll never forget it!
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