Customer Care Representative (Remote)

Spade Recruiting

Posted 3 months ago

Full Time

Albuquerque, New Mexico

Fully Remote

Smart Summary

Responsibilities

Educate clients on benefit and protection options while providing professional support to families. Build long-term trust through reliable service and contribute to overall team growth and client experience.

Qualifications

You are self-motivated, professional, and comfortable working remotely. You possess strong communication skills, a positive attitude, and a desire to learn. While prior experience in customer service, sales, or insurance is beneficial, it is not required as comprehensive training is provided.

Must Have Skills for ATS

customer service

sales

Job Description

Build a Remote Career with Purpose, Flexibility & Growth

Are you looking for a career where you can make a meaningful impact while building real long-term income potential? We’re growing our remote team and looking for motivated individuals who want to help families better understand their benefit and protection options.

Whether you have previous experience or are starting from the ground up, we provide structured training, mentorship, and support to help you succeed. If you’re driven, coachable, and ready for a career with flexibility and advancement potential, this could be a strong fit.

Why This Opportunity Stands Out

Full Training Provided
No prior insurance experience is required. We’ll provide the tools, guidance, and support needed to learn the role.

Fully Remote Position
Work from home with a virtual system designed for client communication, training, and team collaboration.

Career Advancement
Grow into leadership and mentorship opportunities based on performance, consistency, and work ethic.

Rewards & Long-Term Potential
Access performance bonuses, residual income opportunities, travel incentives, and additional benefits as you grow.

What You’ll Do

Educate Clients
Explain available coverage options, benefits, and costs in a clear and professional way.

Support Families
Answer questions, address concerns, and help clients feel confident in their decisions.

Build Relationships
Develop long-term trust by providing reliable service and consistent follow-up.

Contribute to Team Growth
Work with your team, share feedback, and help improve the client experience.

What We’re Looking For

We’re looking for individuals who are self-motivated, professional, and comfortable working in a remote environment. Strong communication skills, a positive attitude, and a willingness to learn are key.

Experience in customer service, sales, or insurance is helpful, but not required. Many successful team members come from different backgrounds and are trained from the ground up.

What’s in It for You

Remote Flexibility
Work from anywhere with the independence of a home-based role.

Training & Mentorship
Receive ongoing coaching to help you build confidence and develop professionally.

Growth Opportunities
Advance into leadership, training, and management roles based on results.

Incentives & Recognition
Earn performance-based bonuses, rewards, and travel opportunities.

Residual Income Potential
Build long-term income through renewal opportunities as your client base grows.

Your next career move could start here. Apply today and take the first step toward a remote opportunity built around growth, flexibility, and purpose.

Spade Recruiting

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria