Pet Sales Associate
P
PET FOODIE LA
P
Pet Sales Associate
PET FOODIE LA
Posted 3 months ago
Full Time
Santa Monica, California
In Person
Smart Summary
Responsibilities
The role involves driving sales by providing expert product recommendations for pets and managing the front-of-house grooming operations. Responsibilities include processing transactions, handling grooming schedules, and maintaining a clean sales floor.
Qualifications
You have a genuine love for animals and prior experience in retail, sales, or customer service. You are comfortable in a fast-paced environment, possess strong communication skills, and can connect with people naturally to meet sales goals and manage grooming schedules.
Must Have Skills for ATS
POS system
Sales
Job Description
- 401(k) matching
- Bonus based on performance
- Employee discounts
As a Pet Sales Associate, you're the heartbeat of our front-of-house experience. Half of your day is spent helping customers find the right food, treats, and products for their pets — making thoughtful recommendations and driving sales. The other half, you're the first face grooming clients see: checking pets in and out, managing the grooming schedule, and making sure every visit feels smooth and welcoming.
What You'll Do
- Greet customers and grooming clients warmly and by name whenever possible
- Guide shoppers through our product selection with genuine knowledge and a consultative approach — no hard sell, just good advice
- Meet monthly sales goals for food, supplements, and accessories
- Check pets in and out for grooming appointments, confirm booking details, and communicate with the grooming team
- Handle scheduling changes, waitlists, and client follow-ups for grooming
- Maintain a clean, organized, and well-stocked sales floor
- Process transactions accurately using our POS system
- Answer phone inquiries with care and efficiency
- A genuine love for animals (non-negotiable)
- Comfortable in a fast-paced, dual-role environment — you'll be selling one moment and soothing a nervous dog owner the next
- Strong communication skills and a natural ability to connect with people
- Prior retail, sales, or customer service experience preferred; pet industry experience a plus
- Reliable, punctual, and a team player
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