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Front Desk Sales Associate

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Goldfish Swim School - Mount Laurel

Posted 3 months ago

Full Time

Mount Laurel Township, New Jersey

In Person

Smart Summary

Responsibilities

The associate will manage the front desk by welcoming families, handling inquiries, and processing enrollments and payments. They are also responsible for making outbound sales calls and maintaining a professional reception area.

Qualifications

You have previous customer service or sales experience and are comfortable making sales calls and speaking with customers on the phone. Experience with computer booking, scheduling, or CRM systems is preferred, along with strong communication and multitasking skills to thrive in a fast-paced environment.

Must Have Skills for ATS

CRM systems

Computer booking systems

Scheduling systems

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
Are you outgoing, organized, and passionate about creating a great customer experience? Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate to join our team! We are looking to hire 3-5 associates to join our team. 30 hours per week. Weekends are required.

We are looking for all new-hires to begin training on June 1st. This is a year-round position. We are not hiring for the summer. 

This role is perfect for someone who enjoys talking with families, helping customers find the right program, and working in a fun, fast-paced environment focused on water safety and child development.

Responsibilities

  •  Welcome families and provide exceptional customer service 
  •  Answer incoming phone calls and respond to inquiries 
  •  Make outbound sales and follow-up calls to prospective members 
  •  Assist families with class enrollment and scheduling 
  •  Use computer booking and scheduling systems to manage accounts 
  •  Process payments, account updates, and program changes 
  •  Communicate promotions, events, and membership information 
  •  Maintain a clean, organized, and professional front desk area 
  •  Support daily operations and team needs as necessary 
Qualifications

  •  Previous customer service or sales experience preferred 
  •  Comfortable making sales calls and speaking with customers on the phone 
  •  Experience with computer booking, scheduling, or CRM systems preferred 
  •  Strong communication and multitasking skills 
  •  Positive attitude and team-player mentality 
  •  Ability to thrive in a fast-paced environment 
  •  Evening and weekend availability preferred 
Why Join Us?

  •  Fun, energetic, family-oriented workplace 
  •  Opportunity to make a real impact through water safety education 
  •  Competitive pay 
  •  Growth and advancement opportunities 
  •  Employee perks and discounts 
If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!

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Goldfish Swim School - Mount Laurel

Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can’t find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the “best practices” to teach babies and young children how to swim. The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system. At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada. Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School: http://goldfishfranchise.com http://goldfishswimschool.com
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