Store Manager-E - Store

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Dollar Express Stores LLC

Posted 3 months ago

Full Time

Rochester, New York

In Person

Smart Summary

Responsibilities

The Store Manager in Training is responsible for assisting the Training Manager in daily retail operations, including supervising team members and maintaining store appearance. Key duties include managing inventories, handling merchandise deliveries, and ensuring exceptional customer service.

Qualifications

You have experience in retail operations and are adept at providing exceptional customer service. You demonstrated the ability to manage inventory, maintain store appearance, and complete daily paperwork under the guidance of a Training Manager. You are willing and able to accept a Store Manager position upon completion of training.

Must Have Skills for ATS

Inventory management

Customer service

Retail operations

Loss prevention

Job Description

About Us
Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.

General Summary: As a Dollar Express Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under the direction, training and observation of the Training Manager, the Store Manager in Training (SMIT) maintains inventories, store appearance and completes daily paperwork. The Store Manager in Training must be willing and able to accept a Store Manager position within the Market upon completion of the training.

Principal Duties & Responsibilities: • At the direction of the Training Manager, the SMIT supervises, trains, and develops store Team Members on Dollar Express operating practices and procedures (e.g., Door to Shelf). Must be able to effectively communicate and explain these (and other) standards and procedures to Team Members when directed by Training Manager. • Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. • Assists the Training Manager in weekly ordering of merchandise using cycle counts to ensure in-stock representation. • At the direction of the Training Manager, the SMIT assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. • Assists the Training Manager in loss prevention efforts by maintaining a presence in the store and providing excellent customer service. • Acquires knowledge and executes all duties necessary for the effective and profitable operation of the store.

At Dollar Express, we believe a diverse workforce makes a difference.
We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.

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Dollar Express Stores LLC

Dollar Express was formed in November 2015 to acquire, operate, and ultimately convert over 300 Family Dollar stores. Headquartered at the time in Charlotte, North Carolina, the company ceased all operations in June 2017.
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