Customer Account Consultant

AO Globe Life

Posted 3 months ago

Full Time

Tucson, Arizona

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to help clients understand and enroll in coverage options. Maintain digital records and provide ongoing professional support to members.

Qualifications

You are a self-motivated professional with strong communication and interpersonal skills, comfortable working independently. You have experience with virtual communication platforms and digital systems, and possess a customer service or client-facing background, though this is not strictly required. Access to a reliable internet connection and a Windows-based laptop or PC with a webcam is necessary for this role.

Must Have Skills for ATS

Zoom

Windows

Job Description

AO Globe Life is actively hiring professionals to support individuals and families across the United States as they explore important coverage options that help protect their financial futures. This fully remote opportunity is ideal for individuals seeking flexibility, purpose-driven work, and long-term professional growth.

Whether you are beginning your career or transitioning into a new field, comprehensive training, mentorship, and a supportive team environment are provided to help you succeed.


Key Responsibilities

  • Conduct scheduled virtual consultations with individuals and families via Zoom

  • Help clients understand available coverage options based on their needs

  • Guide members through the onboarding and enrollment process

  • Maintain accurate digital records and follow-up communication

  • Provide ongoing client support and professional service

  • Participate in weekly training sessions, team meetings, and development calls


What You’ll Gain

Fully Remote Work
Work from anywhere in the United States without commuting.

Flexible Scheduling
Structure your workday in a way that supports your lifestyle.

Pre-Qualified Client Consultations
Connect with individuals who have requested information.

Training & Professional Development
Receive structured onboarding, licensing support, and ongoing mentorship.

Leadership Advancement Opportunities
Clear pathways for growth into mentorship and leadership roles.

Supportive Team Culture
Collaborate within a service-focused environment that values integrity and growth.


What We’re Looking For

  • Strong communication and interpersonal skills

  • Self-motivated and organized professionals comfortable working independently

  • Individuals familiar with virtual communication platforms and digital systems

  • Customer service, consulting, or client-facing experience is helpful but not required

  • Legally authorized to work in the United States

  • Access to reliable internet and a Windows-based laptop or PC with webcam


About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to support working families nationwide. Our remote-first organization is built on service, integrity, and long-term career development.


Apply Today

If you are ready to begin a career that combines flexibility, purpose, and professional growth, we encourage you to apply and learn more about joining the AO Globe Life team.

AO Globe Life

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