Cafe Manager
P
Pembroke & Co., Inc.
P
Cafe Manager
Pembroke & Co., Inc.
Posted 3 months ago
Full Time
, Maryland
In Person
Smart Summary
Responsibilities
The Store Manager leads a team to drive business results and maintain high-energy operations within a QSR brand. Key duties include managing staff, ensuring guest satisfaction, and overseeing financial performance and administrative tasks.
Qualifications
You have at least one year of management or leadership experience, preferably in QSR or retail. You possess strong communication and leadership skills, with a knack for problem-solving and basic computer proficiency. A high school diploma or equivalent is required for this role.
Must Have Skills for ATS
ServSafe Certification
Job Description
Supporting one of the largest QSR brands, the Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
Why Join Us?
- Opportunity to lead your own store and team
- Clear path for career growth and advancement
- Fast-paced environment where your work makes an impact
- Generous discounts on food/coffee
- Manage the recruiting, hiring and training of team members
- Build a positive, accountable team culture
- Provide ongoing feedback, recognize performance and resolve team concerns
- Create a guest-first culture and lead by example to deliver excellent service
- Maintain brand standards, cleanliness, and food safety
- Ensure proper staffing to keep shifts running smoothly and efficiently
- Drive sales and execute local marketing efforts
- Control labor, food costs, and cash handling
- Review performance and take action to improve results
- Manage scheduling, payroll, inventory, and ordering
- Forecast staffing and business needs
- Complete basic reporting and admin tasks
- 1+ year of management or leadership experience (QSR/retail preferred)
- Strong communication and leadership skills with a demonstrated understanding of confidentiality
- Ability to work in a fast-paced, hands-on role
- Basic math, problem-solving, and computer skills
- High school diploma (or equivalent)
- ServSafe Certification (preferred)
- Reliable transportation
- Flexible schedule (managers will work a 5½ day workweek pending the operational needs of the store, including early mornings, weekends, holidays)
- On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
- Fast-paced, team-driven environment
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