Front Desk Coordinator - La Mesa / El Cajon

The Joint Chiropractic

Posted 3 months ago

Full Time

La Mesa, California

In Person

Smart Summary

Responsibilities

Manage front office operations by greeting patients, scheduling appointments, and maintaining clinic organization. Drive clinic growth by selling wellness plans and membership packages to new and returning patients.

Qualifications

You have a high school diploma or equivalent and at least one year of customer service and sales experience. You possess strong phone, computer, and multitasking skills, with a confident and energetic attitude for a goal-driven environment. You are comfortable with physical demands like standing/sitting for extended periods and lifting up to 50 pounds.

Must Have Skills for ATS

POS software

Sales

Customer service

Job Description

Front Desk Coordinator – Part Time / Full Time
Location:
La Mesa, CA / El Cajon, CA

A better way to deliver care starts here! 
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by ForbesFortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. 

Position Summary 
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. 

Key Responsibilities 

  • Greet and check in patients, providing a friendly and professional first impression 
  • Manage the flow of patients through the clinic in a timely, organized manner 
  • Present and sell wellness plans and membership packages confidently and accurately 
  • Support the clinic’s sales goals by converting new and returning patients into members 
  • Answer phone calls and assist with appointment scheduling and patient inquiries 
  • Re-engage inactive members and maintain up-to-date patient records using POS software 
  • Assist with clinic marketing efforts and community outreach 
  • Maintain a clean, organized front desk and clinic environment 
  • Collaborate with team members and chiropractors to ensure a positive patient experience 

Qualifications 

  • High school diploma or equivalent required 
  • Minimum one year of customer service and sales experience preferred 
  • Strong phone, computer, and multitasking skills 
  • Energetic, motivated, and confident in a goal-driven environment 
  • Positive attitude with a team-oriented mindset 
  • Must be able to stand/sit for long periods and lift up to 50 pounds 
  • Office management or marketing experience is a plus 

Schedule 

This part-time/full-time role requires availability throughout the week/weekend, with the expectation to work 3-5 days/week

Compensation and Benefits 

  • $18.74 per hour, depending on experience 
  • Opportunities for future growth and development 

Why Join Us 
When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. 

Business Structure 
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. 

Ready to Join the Movement? 
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on FacebookInstagramTwitterYouTube and LinkedIn

The Joint Chiropractic

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 850+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.
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