Client Services Trip Consultant

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Hopesglobalgetaways

Posted 3 months ago

Full Time

Dothan, Alabama

Fully Remote

Smart Summary

Responsibilities

Assist travelers with organizing trip details, reviewing travel options, and coordinating components like flights and hotels. Provide timely updates and professional support to ensure a stress-free planning experience for clients.

Qualifications

You have excellent organizational and customer service skills, with the ability to manage multiple tasks and work independently. You are comfortable using computer systems and online communication tools, and possess strong attention to detail to support clients with their travel planning needs.

Must Have Skills for ATS

travel booking systems

Job Description

Position Overview

We are currently seeking organized and service-driven individuals to join our expanding remote team as Client Services Trip Consultants. In this role, you'll assist travelers by helping organize trip details, reviewing travel options, and supporting the coordination process to ensure clients have a smooth and stress-free planning experience.

This opportunity is ideal for individuals who enjoy helping others, managing details, and working independently in a flexible virtual environment. No prior experience in the travel industry is required, as training and ongoing support are provided from the start.

Responsibilities

  • Support clients with trip planning based on travel interests, schedules, and budgets
  • Coordinate travel components such as hotels, flights, cruises, transfers, and activities
  • Research and review available options using approved travel and supplier platforms
  • Provide clients with timely updates regarding reservations and itinerary progress
  • Respond professionally to inquiries through email, phone, and online communication systems
  • Assist with itinerary revisions, schedule changes, and follow-up support when needed
  • Maintain organized records and accurate travel documentation within internal systems
  • Attend onboarding sessions, virtual meetings, and continued learning opportunities

What We Provide

  • Fully remote work environment
  • Flexible scheduling options
  • Step-by-step onboarding and training resources
  • Ongoing mentorship and development support
  • Access to travel booking systems and supplier partnerships
  • Eligibility for travel incentives, discounts, and recognition programs
  • Growth opportunities within a supportive remote team

Preferred Qualifications

  • Strong communication and customer service skills
  • Detail-oriented with solid organizational abilities
  • Comfortable working independently and managing multiple responsibilities
  • Familiarity with basic computer systems and online communication tools
  • Reliable internet connection and professional work habits
  • Experience in hospitality, customer support, scheduling, retail, or administrative work is helpful but not required

Requirements

  • Must be at least 18 years old
  • Applicants must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

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Hopesglobalgetaways

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