Clinical Operations Specialist - Bilingual

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Mia Aesthetics - Houston

Posted 3 months ago

Full Time

Houston, Texas

In Person

Smart Summary

Responsibilities

The specialist manages administrative and clinical pre-operative duties, including payment collection and patient appointment confirmation. They are also responsible for taking pre-operative photos, recording vitals, and tracking clinical inventory.

Qualifications

You have a High School Diploma or GED and are fluent in both English and Spanish. You possess strong customer service and communication skills, along with proficiency in computer systems and the ability to handle tasks with a sense of urgency.

Must Have Skills for ATS

Bilingual in English and Spanish

Job Description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

  • Performs clerical and administrative roles as needed to support operations
  • Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
  • Confirms surgical patient appointments via phone call and written communication
  • Informs the clinical team of the daily surgery schedule
  • Takes pre-operative photos and processes electronic prescriptions for doctors
  • In charge of preliminary physical test such as vitals needed the day before all surgeries
  • Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
  • Tracks inventory for surgical and clinical accessories/supplies for designated department
  • Performs other duties as assigned

Education & Experience

  • GED or High School Diploma
  • Enjoys working with a high sense of urgency
  • Strong customer service skills
  • Strong verbal and written communication skills
  • Strong computer skills
  • Bilingual in English and Spanish 

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Join us: https://miaaesthetics.com/careers/

#miajobs #mia_talent

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Mia Aesthetics - Houston

With Cosmetic Surgery clinics across 7 states and counting, Mia Aesthetics is committed to providing advanced cosmetic surgery for all. It’s about giving you a better experience and nothing but the best care from Board Certified Plastic Surgeons. Because high quality and affordability should not be mutually exclusive.
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