Member Service Representative

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Barksdale Federal Credit Union

Posted 3 months ago

Full Time

Bossier City, Louisiana

In Person

Smart Summary

Responsibilities

As a Member Service Representative, you will process various financial transactions such as deposits and withdrawals while ensuring accuracy and compliance. You will also assist other tellers and perform assigned side-jobs to maintain seamless operations.

Qualifications

You have a high school diploma or equivalent and a basic understanding of financial services. You are proficient in basic computer skills and possess excellent communication and interpersonal abilities to provide prompt, professional service to members.

Must Have Skills for ATS

Financial Services

Bank Teller Policies

Computer Skills

Credit Union

Job Description

Location:  551 Stockwell Rd   Bossier City, LA 71111

Summary:

As a bank teller, you will be responsible for providing a variety of essential financial services. Your primary duties will include processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances accurately and efficiently. You will balance daily transactions and verify cash totals to maintain accuracy and compliance. In addition to your main responsibilities, you will perform assigned side-jobs and assist other tellers as needed to ensure seamless operations. Your role is crucial in ensuring that members receive prompt, professional service that enhances their banking experience.

Job Requirements:

  • High school diploma or equivalent
  • Basic understanding of financial services and products provided by the credit union
  • General knowledge of bank teller policies and procedures
  • Excellent communication and interpersonal skills
  • Proficiency in basic computer skills and willingness to learn new software/systems

All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.

Benefits:

At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Health & Wellness:

  • Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
  • 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
  • Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.
  • Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
  • Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance

  • Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
  • Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!

Financial Benefits

  • 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
  • Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition

  • Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.
  • Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
  • Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.

NOTE:  Please fill out all fields on the application.  If it does not apply to you, enter in NA.

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Barksdale Federal Credit Union

In 1954, Barksdale Federal was established to serve military and civilian personnel at Barksdale Air Force Base in Bossier City. While continuing to proudly serve the men and women, and their families, of Barksdale Air Force Base, we now serve over 1000 companies, associations, and churches. We are extremely excited about our opportunity to serve all people who live, work, worship or go to school in Bossier, Caddo, Webster, Grant, Rapides and Allen parishes by providing financial products and service delivery to enhance their economic well-being, including those of modest means. Barksdale Federal Credit Union was built on that foundation. That foundation is as important today as it was in 1954 and remains to be what differentiates us from other financial institutions. With assets exceeding $2 billion, we are the largest locally-owned credit union in Louisiana and proudly serving Texas and Arkansas with over 30 locations and over 55,000 ATMs worldwide!
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