Customer Service Clerk

Humphrey's Market

Posted 3 months ago

Full Time

Springfield, Illinois

In Person

Smart Summary

Responsibilities

The clerk is responsible for greeting customers, processing sales transactions via the POS system, and resolving customer complaints. Additionally, they maintain the cleanliness of the checkout area and assist with restocking shelves and inventory counts.

Qualifications

You have a strong work ethic, punctuality, and a friendly demeanor, with previous experience in a customer service or retail role. You are able to handle customer inquiries and transactions efficiently, demonstrating basic math skills and attention to detail in a fast-paced environment.

Must Have Skills for ATS

point-of-sale system

inventory counts

Job Description

Humphrey's Market is seeking a dedicated and enthusiastic Customer Service Clerk to join our vibrant team. As a vital member of our store, you will be the primary point of contact for our valued customers, ensuring a welcoming and positive shopping experience. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various customer needs efficiently. Humphrey's Market prides itself on fostering a supportive work environment where teamwork, reliability, and a strong work ethic are highly valued. This position offers an excellent opportunity for individuals who enjoy working in a fast-paced retail setting and are passionate about delivering exceptional customer service. Join us and contribute to making Humphrey's Market the preferred shopping destination by ensuring every customer leaves satisfied and eager to return. We welcome applicants who are motivated, detail-oriented, and ready to make a positive impact on our community through outstanding service.

Responsibilities
  • Greet and assist customers in a friendly and professional manner.
  • Handle customer inquiries and resolve complaints promptly and effectively.
  • Process sales transactions accurately using the point-of-sale system.
  • Maintain cleanliness and organization of the checkout area.
  • Restock shelves and ensure product displays are neat and appealing.
  • Assist with inventory counts and receive deliveries as needed.
  • Collaborate with team members to ensure smooth daily operations.
  • Previous experience in a customer service or retail role preferred.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic math skills and attention to detail for handling transactions.
  • Flexibility to work various shifts including weekends and holidays.
  • Dependable with a strong work ethic and punctuality.
  • Positive attitude and a friendly demeanor towards customers and coworkers.
  • Flexible schedules
  • Family-first atmosphere
  • Loyal and friendly customers
  • Health Insurance
  • Paid Time-Off
  • Profit Sharing
  • Holiday Bonuses

Humphrey's Market

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