Front Desk Agent
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Rio Mar Hospitality Management
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Front Desk Agent
Rio Mar Hospitality Management
Posted 3 months ago
Full Time
Rio, Wisconsin
In Person
Smart Summary
Responsibilities
The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. The role also involves maximizing room revenue and occupancy.
Qualifications
You have a High School diploma or equivalent and computer experience. Experience in a hotel or related field, along with customer service experience, is preferred.
Must Have Skills for ATS
Computer experience
Job Description
Job Summary
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
Physical Requirements
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
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Rio Mar Hospitality Management
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