Description

Title:  Residential Technician

Reports to:  General Manager

Job Type:  Full-Time

Location:  Ashland, VA

Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for a Residential Technician at our Ashland, VA location.

With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust. 

We often wonder what “The Apple Advantage” is, what makes us different than our competitors and what has kept this company in business for 50+ years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being “The Apple Advantage”!

Summary

In the role of Residential Technician/Installer, you will install, maintain, and repair our full offering of residential products including garage doors, entry doors, awnings, screens, and more. Prior experience is not a prerequisite, as we provide thorough on-the-job training.

Duties

• Install products per manufacture specifications and ensure customer satisfaction with completed work.
• Maintain inventory on company truck and understand the proper use of all parts, tools, etc. 
• Basic diagnostic, troubleshooting, and repair of mechanical & electrical failures.
• Perform preventative maintenance on products.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain safe, secure and healthy work environment both at our warehouse and at job sites.

Requirements

• Must be at least 18 years of age.
• General knowledge of construction, hand tools, electrical, etc.
• Must possess a valid Driver’s License.
• Must have an accepted MVR to be added to our auto insurance policy.
• Must have dependable & reliable transportation to and from your base office location.

Preferred Qualifications

• Experience in garage door service/install or similar skilled trade.
• Mechanical inclination

Skills

• Willingness to learn
• Excellent attention to detail
• Customer service orientated mindset 
• Adaptability to changing work environment 
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong communication and interpersonal skills

Work Conditions

• Non-climate-controlled environment – will be working in all weather conditions. 
• Frequently walking, standing, bending, climbing ladders, using lift equipment, and lifting up to 50 lbs. 

Benefits

We are proud to offer a robust benefits package to our Team Members including:

• Competitive salary
• Medical, dental, and vision insurance with multiple plan options 
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident care
• Hospital indemnity
• 401(k) with employer match 
• Generous Paid Time Off (PTO)
• Paid holidays 
• Team member recognition & reward programs 
• Stipends for company uniforms and power tools & specialized equipment 
• Annual PPE allowance
• Opportunities for advancement

Core Values 

At Apple Door Systems, we base our actions on the following core values and request the same from all team members: 

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.