Hilton Garden Inn Steele Creek | 4936 Trojan Dr., Charlotte, NC 28278

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels, we are seeking a Laundry Attendant to ensure our hotel linens and guest laundry services meet the highest standards of cleanliness and presentation. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at www.mayahotels.com.

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. 
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more!
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities: 

• Sorting and Processing: Sort, classify, and process all hotel linens, uniforms, towels, and laundry items according to established guidelines. Inspect stains, damages, or necessary repairs before laundering.
• Operating Laundry Equipment: Operate industrial washing machines, dryers, pressers, and other laundry equipment efficiently and safely. Follow proper procedures for loading and unloading laundry, adjusting machine settings, and using laundry chemicals.
• Stain Treatment: Identify and treat stains on different fabrics using appropriate stain removal techniques and products before laundering.
• Folding & Packaging: Fold, stack, and package laundered items neatly according to hotel standards to ensure a professional and presentable appearance.
• Inventory Management: Maintain an accurate inventory of linens, uniforms, and laundry supplies. Track stock levels and promptly report shortages or damages to the supervisor.
• Quality Control: Inspect laundered items to meet the hotel’s quality standards. Replace or repair damaged or worn-out items as necessary.
• Safety and Maintenance: Follow all safety protocols and procedures to maintain a safe work environment. Report any malfunctioning equipment or maintenance issues to the supervisor.
• Teamwork: Collaborate with housekeeping and maintenance teams to ensure smooth workflow. Assist in other housekeeping tasks during peak periods as needed.
• Adhere to Policies: Follow hotel policies and procedures, including proper handling of lost and found items, confidentiality, and sanitation standards.

Education, Skills and Abilities:

• Education: High school diploma or equivalent.
• Experience: Prior experience in laundry operations or a similar role is preferred.
• Technical Knowledge: Familiarity with industrial laundry equipment, stain removal techniques, and laundry chemicals.
• Attention to Details: Ability to identify stains, damage, and quality issues in linens.
• Physical Stamina: Ability to perform repetitive tasks, lift and carry heavy laundry items, and work in warm conditions.
• Organizational Skills: Strong time management and ability to work efficiently.
• Team Player: Ability to work both independently and collaboratively with hotel staff.
• Communication: Basic communication skills to interact effectively with team members and supervisors.

Physical Requirements:

• Ability to stand, walk and bend for extended periods of time. 
•  Ability to lift and carry up to 30lbs.
• Comfortable working in a warm, humid environment due to laundry equipment.
• Ability to perform repetitive motions such as folding, loading, and unloading machines.

Ready to Join the Team?

Apply today. We look forward to welcoming you to the Maya Hotels Family!

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.