Description

We are currently seeking an energetic person to join our team and perform the duties of the Housing Specialist. Through a respectful, constructive, and trauma-informed style guided by the objectives of the organization, the position plays an integral role in the delivery of Community Action programs. The successful candidate plays a role in administering Housing Voucher programs and plays a supportive role in determining eligibility for energy and housing assistance programs.

Duties and Responsibilities:

• Eligibility Determination: Schedules appointments and interviews applicants for the agency’s Housing Choice Voucher program and determines eligibility by gathering required documentation, completing necessary paperwork and making a sound determination based on analysis of information provided. Will also provide back-up and support for LIEAP and Energy Share. Schedules HQS housing inspections for housing units and provides paperwork and necessary documentation for inspections. Submits proper information to appropriate state or federal departments or private entities as required.

• Record Keeping: Maintains up-to-date, complete client files, checks for accuracy in eligibility determinations, benefit payments and all required documentation. Enters data into the Central Data Base System and other databases as required by grant programs in a timely and accurate manner.

• Customer Service: Works in a positive manner with applicants without judgement, making them feel welcome and accepted throughout the application process. Works to ensure applications are processed as efficiently as possible to ensure services begin at the soonest possible time. Communicates with applicants, landlords and funders clearly and pleasantly and always maintains a high level of professional decorum.

Requirements

Must either be certified to implement a HUD related occupancy program or have the willingness and ability to become certified. Must be bondable and insurable. Must possess a valid Driver’s License and carry valid motor vehicle insurance. Must have access to a reliable motor vehicle.