Be a part of a world-class academic health-care system at UChicago Medicine as a Public Safety Coordinator in the Security Department.

The Public Safety Coordinator (PSC) provides unarmed uniformed safety, security and customer centered services to all patients, visitors, and staff of the Medical Center. 

Primary responsibilities include; greeting visitors and managing the issuance/collection of visitor badges at main entry points, validating visitor identification, providing directions and assistance, conducting foot patrols of buildings and grounds to deter crime, prevent loss and promote a safe environment, assisting Public Safety Officers (PSO) in response to security related incidents and emergencies, documenting incidents and events, performing special security detail, and maintaining compliance with security policies and procedures.

Essential Job Functions:

• Greet & Verify:
  • Greet incoming patients and visitors to the medical center and verify reason for visit. 
  • Validate proper identification of incoming patients, visitors and staff.  
  • Provide accurate directions to patients and visitors to insure they reach their destination within the medical center.  
• Security Credentialing:
  • Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated. 
  • Prohibit access to individuals that have been restricted due to security related events or patient request.
  • Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.  
• Patrol:  
  • Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
  • Verify areas are properly locked and secured when performing patrols.
• Security Response Requests:
  • Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
  • Respond to service calls in a timely manner
  • Provide security escort services when requested.
  • Assist PSO’s by provided information needed to complete accurate and detailed reports for security related incidents.
  • Assist with investigations of all criminal and/or suspicious occurrences in the medical center.
  • Attend court or other legal proceedings to provide details of specific incidents as required.
  • Perform other duties assigned
  • Communicate written and orally
  • Exercise absolute discretion regarding confidential matters
  • Follow written and/or verbal instructions 
  • Handle sensitive matters with tact and discretion
  • Handle stressful situations
  • Maintain a high level of alertness
  • Perform multiple tasks simultaneously
  • React effectively, quickly, calmly, and rationally during conflicts and emergencies
  • Work with frequent interruptions
  • Work with people from diverse cultures and backgrounds

Required Qualifications

• High school diploma or GED required.
• A Permanent Employee Registration Card (PERC), as defined in the Private Detective, Private Alarm, Private Security, Fingerprint Vendor and Locksmith Act, issued by the Illinois Department of Financial and Professional Regulation within 90 days of employment

Preferred Qualifications

• Associate or Bachelor’s degree in Criminal Justice or related field
• Experience in security or law enforcement 
• 1-2 years of job related experience in public safety and/or security role(s)
• Strong Customer Service background

Licensures/Certificates:

• Valid Driver’s License preferred
• Illinois Permanent Employee Registration Card (PERC) required within 90 days of employment

Position Details

• Job Type/FTE: Full-Time (1.00) ; 8-hour shifts
• Shift:  Evenings - Hyde Park location 
• Unit/Department: Security Department
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.