Williams Kia of Elmira

Location: 951 County Rd 64, Elmira Heights, NY 14903

Are you looking for a career with unlimited earning potential? Williams Auto Group is looking for self-motivated individuals to join our Sales TEAM! Our Sales TEAM works on the front line of our dealership assisting customers with their car shopping needs. Williams Auto Group provides paid manufacturer training for all Sales & Leasing Consultants as well as Sales training with our management TEAM. If you’re looking to start a career in a fun, fast-paced environment with potential for growth within the company, look no further. Williams Auto Group offers a fun, fast-paced work environment with a focus on our customers and helping our community. Interested or want to learn more? Apply today! #TEAMWilliams #JoinTEAMWilliams

Essential Duties 

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems. 
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry. 
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. 
• Maintains a prospect development system. 

• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of new-vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explains product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state and local laws that govern retail auto sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that each customer understands the vehicle’s operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.

Skills and Qualifications

• Strong communication skills.
• Basic math skills.
• Ability to think critically.
• Problem solving skills.
• Ability to follow instructions.
• Strong customer service skills.

Certificates, Licenses, Registrations 

• State Sales License
• Valid Driver's License

Education and/or Experience 

• High school diploma or general education degree (GED)

Need more reasons to join TEAM Williams? Williams Auto Group offers:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance