About the Role:

The Business Operations Intern will play a crucial role in supporting the daily functions and strategic initiatives of our operations team. This position is designed to provide hands-on experience in analyzing business processes, identifying areas for improvement, and assisting in the implementation of operational solutions. The intern will collaborate with cross-functional teams to gather data, prepare reports, and contribute to projects that enhance efficiency and effectiveness across the organization. By engaging in real-world business challenges, the intern will develop a comprehensive understanding of operational workflows and decision-making processes. Ultimately, this role aims to equip the intern with practical skills and insights that are foundational for a career in business operations and management.

Minimum Qualifications:

• Currently enrolled in or recently graduated from a Bachelor's degree program in Business Administration, Management, Economics, or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Preferred Qualifications:

• Previous internship or work experience in business operations, consulting, or a related area.
• Familiarity with data visualization tools such as Tableau or Power BI.
• Basic understanding of project management methodologies.
• Experience with CRM or ERP software systems.
• Demonstrated ability to adapt quickly in a fast-paced, dynamic work environment.

Responsibilities:

• Coordinate inbound and outbound shipments to support daily operational and customer delivery requirements.
• Assist with inventory tracking, cycle counts, and warehouse organization to improve accuracy and efficiency.
• Monitor order fulfillment processes and help resolve shipping or delivery discrepancies.
• Maintain operational records, purchase orders, invoices, and logistics documentation. 
• Collaborate with cross-functional teams including sales, warehouse, procurement, and customer service.
• Support supply chain planning activities by tracking inventory levels and vendor timelines. 
• Analyze operational data and create reports to identify process improvement opportunities. 
• Help streamline workflow procedures to reduce delays and improve operational performance.
• Communicate with carriers, vendors, and internal departments regarding shipment schedules and logistics updates. 
• Assist management with administrative tasks, scheduling, and day to day business operations support. 
• Utilize ERP, CRM, and Microsoft Office tools to manage operational and logistics data. 
• Participate in continuous improvement initiatives focused on efficiency, cost reduction, and customer satisfaction.