Unit Secretary

UPMC

Posted 3 months ago

Full Time

Altoona, Pennsylvania

In Person

Smart Summary

Responsibilities

Provides indirect patient care by managing communication between patients, families, and medical staff in an oncology setting. Handles clerical tasks including record maintenance, visitor registration, and coordinating unit operations.

Qualifications

You have a high school diploma and possess excellent communication and organizational skills. Experience as a unit secretary or in a medical office setting, along with completion of a medical secretary program, is preferred. You will be responsible for providing indirect patient care, managing patient records, and facilitating communication within the nursing unit.

Must Have Skills for ATS

medical secretary program

unit secretary

medical office secretary

Act 34

Job Description

Unit Secretary - T14 Oncology

Full-time, Day/Evening Shift, Every other weekend and every other holiday.

AFSCME - Union

Posted: January 27, 2026

Reposted: May 13, 2026

Purpose:
Provides indirect patient care in the medical/surgical setting. Meets the communication needs of patients and families, departmental staff, and medical staff. Prepares and compiles records in the nursing unit. Initiates directions from the physician and the nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures, and standards.

Responsibilities:
 

  • Assures the delivery of the interdepartmental mail, patients' mail, and flowers by alerting them of the arrival.
  • Supports unit-based Continuous Performance Improvement (CPI) activities by actively participating in the CPI Process.
  • Understands the special needs of consumers with co-occurring disorders (mental health and substance abuse) and utilizes appropriate assessment and intervention techniques
  • Completes ongoing age-specific competency validation via defined mechanisms.
  • Obtains information for records and assists in the transfer of patients by preparing records for other facilities.
  • Answers the telephone promptly and courteously and maintains free-flowing and accurate communications. Takes and delivers messages promptly.
  • Greets and assists patients, families, visitors, co-workers, physicians, and other Hospital personnel. Responsible for unlocking and securing the door to the unit on the arrival of visitors and registering visitors.
  • Processes requests for patient services from other departments as required.
  • Assists during emergencies such as a crisis on the unit, cardiac arrest, disaster, etc., with thorough knowledge of own role.
  • Attends unit staff meetings.
  • Responsible for ordering all forms, keeping them up to date, and distributing as needed.
  • Assembles and records patient information on charts, files, laboratory, and x-ray reports on patient charts, and checks discharge charts for completeness.
  • Functions as a unit receptionist and coordinates clerical tasks essential to the operation of the unit.
  • Maintains patient records, including labeling, incorporating appropriate forms, ensuring completion, overseeing general appearance, and monitoring their location.
  • Maintains a satisfactory physical environment for the patient by reporting potential safety hazards and needed repairs to appropriate personnel.


  • Education and Formal Training: A high school diploma is required.
  • A completion of a medical secretary program is preferred. 
  • Experience as a unit secretary or medical office secretary is preferred.

    Licensure, Certifications, and Clearances:
     
  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
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