Join a Mission That Moves Richmond

GRTC is uniquely integrated with the community and presents a range of opportunities  from launching innovative new service designs and building large capital projects to expanding throughout the region and continuing to grow ridership. Joining GRTC also means moving to a vibrant capital city with a nationally renowned arts and culture scene, delicious food, and enormous potential. Located just ten minutes from downtown, GRTC’s headquarters powers 30,000 transit trips a day, with more routes & regional connections in development as well as a second bus rapid transit line that will complement the Pulse, our ITDP Bronze Medal-winning flagship system that serves as the spine of our network.

SUMMARY:

To provide a comprehensive transit organization experience, the intern spends time in the various departments. Tasks include transit operations analysis, primary and secondary data collection, report writing, research, special project planning, field work, and administrative support. The intern is responsible for completing a major project within the Planning & Scheduling department by the completion of their internship. The intern works in a team environment and must demonstrate organizational, interpersonal, and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with bus route, schedule, and frequency analysis to support service planning initiatives.
• Assist with creating maps, charts, tables, and written summaries for planning reports and presentations.
• Support service change planning, including public outreach materials and service documentation.
• Collect and analyze information regarding GRTC Transit System route services.
• Perform data collection from GRTC departments; maintain databases regarding performance criteria; and write reports for program updates to assist staff with ongoing State and Federal requirements.
• Monitor key performance indicators.
• Cooperate with the updating of the annual Transit Strategic Plan.
• Assist staff with data input and report production.
• Assist staff in field data collection and selection of proposed sites for amenity installations, including the maintenance and update of the amenities database. 
• Take and respond to public and customer requests or comments regarding public transit amenities and bus stop requests.
• Respond to external inquiries about GRTC Transit System services and operating data.
• Perform other planning- and scheduling-related tasks as needed

OTHER DUTIES AS ASSIGNED:

In accordance with our mission statement, additional duties and/or tasks may be assigned to maintain seamless service for the agency.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education / Experiences / Certifications:

• Currently enrolled in a graduate program, preferably Urban and Regional Planning, Public Administration, Business Administration, Geospatial Analysis, or a related field. 
• Experience in a public or non-profit organization is preferred but not required.

Knowledge / Skills / Abilities:

• Basic knowledge of planning principles and practices.
• Good interpersonal and communication skills.
• Excellent writing and research capabilities.
• Ability to organize disparate data and generate reports.
• Demonstrate skill in handling multiple tasks concurrently.
• Understanding of word processing, spreadsheet, and computer technology.
• Coursework and experience using ArcGIS.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work with a computer on a routine basis.
• Conduct fieldwork in the Richmond region, which requires walking and lifting of up to 30 pounds.

GRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE